Emails from over one month ago DISAPPEAR on Outlook 2010! Help please

Hello all, I'm hoping that you could help me with this, I'm not very computer literate but seem to muddle by well enough until now.

I've recently bought a HP Pavilion and have installed Outlook 2010 and managed to figure it out as best I could, or so I thought.

But I was looking for some emails from the end of February and they've disappeared. My sent items from the same period are there but the recieved emails are not and any conversations from that period, the recived emails are away.

I haven't transferred my old emails from my old Laptop to my new PC.

HELP PLEASE

Thanks

Barrie

Thanks Golden.

My settings are similar to your screenshot there.

I've done that too.

I've searched for an email I got on 26th Feb. I still have the one I sent out to which I recieved a reply.

I need to pop out for an hour or two for a meeting but I'll be back on later.

Thanks for your help Golden

What type of email account(s) are you using?
POP, IMAP, MAPI, etc.

Depending on the email provider (Gmail, Hotmail, XYZ???, etc.), and Outlook Account type, it may be that your email provider deletes them...

Can you check online with your email provider(s) web mail site, and see what is there?
Are they in an online deleted folder?

You may need to make some configuration changes online.

Sorry, it's a POP3 account. I can still access the emails via my phone so they are still there.

Any joy?

Can you log into the email web site from your PC to make sure the emails are still there?
I'm not sure how your phone handles email...

Yes David, emails are still on my laptop and on my phone and on my Windows Live account too.