click new tab and it comes up blank page rather than first home page

you are wise and kind. thank you so very much.

my computer guy was referring to restore points I'm pretty sure.

I will go over the excellent suggestions you have given me. I have a lot to learn. I would like to learn the stuff that you are talking about.
it's gonna take some time. I will have a few questions I am sure.

thank you again very much David.

sincerely,
Charlie

DavidW7ncus said:

chas53, I apologize if my post was too confusing or didn't come across right.

I DO suggest doing the System File Check, and then, if needed the "re-install" IE steps I gave you.
I've never seen a problem with these.

Before doing a registry edit, I DO suggest making sure you have a backup plan.
If you prefer, wait until other SF experts agree with me, or give you better advice.

Beyond that:

You are "right on" in your concerns and questions...
It's great you question before doing something you're not sure of, and make matters worse.

"DavidW7ncus I must say that looks so far above my head. I would have to go really slow. and assume I know nothing. if this is not precise step by step, one wrong move and I would be lost and stuck."

Understood. We all start learning somewhere, and it never ends...

In my opinion the SF tutorials are very detailed, thought out, tested, and thourogh.
If you have any questions or issues with them you can post questions.
The "Tutorial Owner/Author", and other members will reply and help...

"my computer guy told me to never do restore because it messes stuff up."

He probably has a reason for saying this, but "restore" can mean many different things...
Is it a "Restore Point", "System Image", "Registry restore", "Data restore",...
Why does he say this?

My "comfort" is knowing restoring a system image works!
Guess i should spend more time testing restore points so I can have confidence in them.

"but maybe you know better than him. I know that he is not right about everything."

I certainly don't know everything, and may be wrong about anything.
I don't know your "computer guy" and don't want to come across as a "know it all", sounding like he is wrong and I AM RIGHT.
There are a many others on this forum with a lot more knowledge than me...
We are all human...

my computer guy recommended me to switch to IE8.

I did.
the problem is fixed.

thank you for all who helped me with this problem. you are all princes and princesses.

Charlie

Glad you have the problem fixed !
Thanks for replying back with the answer.

Post back here with any more questions or issues.
SF is the best forum you will find...

thanks, David

thank you David.

you are awesome.

started a thread with a question about my printer.

got a reply already. gonna try it now.

this is an amazing forum indeed.

I have same problem. also done regedit trick problem still there

the fix for me was having my computer guy put IE8 back on.

and setting update so that IE9 would NOT be installed.

best of luck.

After a bit of a search and finding the following suggestion online I found no positive replies- in frustration I decided to try it and there was no 'Tabs' key in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
Still looking for answers



Re: New tab reverts to "blank page" after restarting
04-23-2012 11:44 PM
Please try the following, it has to do with modifying the registry so be careful:

DISCLAIMER:

Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. However we cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

1. Click Start

2. In ‘Start Search’ type regedit, press Enter (provide administrative credentials if prompted)

3. Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs

4. Right-click Tabs, then click Modify…

5. Change the “Value data:” to:

res://ieframe.dll/tabswelcome.htm

6. Click OK

Now go back into Internet Explorer and make sure that under Tabs settings and under the category “When a new tab is opened, open:” you have it set for “The new tab page”. This should resolve the issue.
Please also make sure u have disabled any unused addon.
I am a HP employee
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

Thanks for the detailed directions on this problem.
However, when About URLs is clicked on, Tabs is nowhere to be seen.
Please advise.

Have spent the last space of time since I logged my reply to your directions and have just torn out the last of my hair. Having spent all that time endeavouring to fix the problem via your directions.

Tabs, in the place that is suggested, are nowhere to be seen. I know I'm repeating myself but now I've got a case of the screaming-heebee-jeebees!

Thanks for that. But that doesn't address the problem I experienced via the directions given.