This is happening to a friend
OS: Windows 7 home premium x32
He sent in his laptop to be fixed(dead screen) and when he got it back, he cant save files that he downloads no matter the extension( .msi, .txt, .rar, .exe, .jpg, .zip). It worked fine before.
When he downloads something through any browser( IE, Firefox, chrome) the download will start for 1sec and then stop as if its done. the default download location is desktop and no incomplete files or anything is made.
He can browse sites, watch YouTube, or anything else fine. Speedtest and pingtest results are normal. I can upload files directly to him through Skype and he can download that without issue.
Things I have had him try
.clean boot (no anti virus or anything else running)
.reset IE to default
.made a new windows admin account
.changed broswer default download locations
.no router to configure
.system restore to before he got it back
.ran chkdsk (no errors)
.made sure windows updated
.disabled windows firewall and defender
.scanned PC with malwarebytes
.cleared all browser cache and history
.no content restrictions
.ran the cmd "sfc /scannow" (results were fine)
Any other possible things to try would be greatly appreciated.