Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't save files that are downloaded through browsers

14 May 2012   #1
Malinark

Windows 7 Home premium x64
 
 
Can't save files that are downloaded through browsers

This is happening to a friend
OS: Win7 home premium x32

He sent in his laptop to be fixed(dead screen) and when he got it back, he cant save files that he downloads no matter the extension( .msi, .txt, .rar, .exe, .jpg, .zip). It worked fine before.

When he downloads something through any browser( IE, Firefox, chrome) the download will start for 1sec and then stop as if its done. the default download location is desktop and no incomplete files or anything is made.

He can browse sites, watch YouTube, or anything else fine. Speedtest and pingtest results are normal. I can upload files directly to him through Skype and he can download that without issue.

Things I have had him try

.clean boot (no anti virus or anything else running)
.safe mode
.reset IE to default
.made a new windows admin account
.changed broswer default download locations
.no router to configure
.system restore to before he got it back
.ran chkdsk (no errors)
.made sure windows updated
.disabled windows firewall and defender
.scanned PC with malwarebytes
.cleared all browser cache and history
.no content restrictions
.no proxy
.ran the cmd "sfc /scannow" (results were fine)

Any other possible things to try would be greatly appreciated.


My System SpecsSystem Spec
.
14 May 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

SO IE, firefox and chrome all have download problems? So it's not a browser specific problem. Actually they can download because you see movies and pictures in your browser.

Can you save files in another folder?
Can you create files on desktop (for example save an excel file)?
My System SpecsSystem Spec
14 May 2012   #3
ghenna

W/7 64
 
 

Having the same issue here. Basically the dialog box for saving doesn't pop up on any browser. If you click/drag a photo onto the desktop it saves it, but it the save requires a dialogue box it doesn't work. Related, I'm not getting save dialog boxes in itunes either.
My System SpecsSystem Spec
.

16 May 2012   #4
Malinark

Windows 7 Home premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
SO IE, firefox and chrome all have download problems? So it's not a browser specific problem. Actually they can download because you see movies and pictures in your browser.

Can you save files in another folder?
Can you create files on desktop (for example save an excel file)?
1st thing was already in my list of things we have done.
He can create files on desktop.
My System SpecsSystem Spec
17 May 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Have you got a download manager? disable it!
My System SpecsSystem Spec
17 May 2012   #6
Malinark

Windows 7 Home premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Have you got a download manager? disable it!
He doesnt.
My System SpecsSystem Spec
Reply

 Can't save files that are downloaded through browsers




Thread Tools




Similar help and support threads
Thread Forum
Save Downloaded Files as PDF
First I apologize if this is the wrong forum for this question. I currently have Adobe Acrobat XI Pro installed on my computer. I'm wondering what would I have to do in Windows in order to have the option to save files I download from email attachments or other ways as PDF instead of having to...
General Discussion
Files downloaded in IE10 save in one place but buffer in another
Greetings, recently when I download files in IE10 using the "save as" option to save to a specific location, the ".partial" file will show up at that location but it will have 0 KB size, no matter how far along the download as determined in the "View downloads" window. I believe the downloading...
Browsers & Mail
Cannot save excel files in a redirected folder unles I use save as
The computer involved is using Windows 7 Pro 64bit and Office Professional Plus 2010. I am having a problem I cannot find a solution to. I have one user at a clients location that has recently stopped being able to save excel files in their my documents. The my docs is being redirected to a...
Network & Sharing
Seagate 7200.12 NTFS Save Files/Save Hard Disk
I have a number of files I would like to try and save off of the disk, and/or I would like to know if there is any saving the hard drive for future use. I record music and use adobe programs for freelance artwork. Also there are a number of pictures I'd love to recover (though as far as I know...
Hardware & Devices
Save URLs of downloaded webpages?
When a webpage is downloaded, the URL is not saved. Is there any way to have the URL/path downloaded with a page, perhaps as metadata? I searched for browser extensions and asked if there were any, but it seems that there are none. Someone said that there's no standardised metadata for such...
Browsers & Mail
How to Save downloaded files directly on Desktop - ??
Hello, I am using Win7 X64, and the problem i am facing is tht, whenever i download any files from the internet to my PC, whenever i click "Save as" - I don't get the option to save file on my Desktop. So basically, i can save file anywhere on my comp. except desktop. please guide me how to...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App