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Windows 7: Outlook 2010 downloading but emails not appearing in inbox

19 May 2012   #1
sharrod

Win 7 64bit
 
 
Outlook 2010 downloading but emails not appearing in inbox

Hello all,

Very frustrated Outlook 2010 user. It seems like I'm always fixing something.

The latest issue is that new emails appear to be downloading. I get a notification audible notification and a small visual indication in the lower right corner but nothing appears in my inbox.

Is this just a setting issue? I've been playing with my view settings but not having any luck. Any help is appreciated.

Oh, running Win 7 Professional 64

(Microsoft - Please give me my OE or Winmail back.)


My System SpecsSystem Spec
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19 May 2012   #2
sharrod

Win 7 64bit
 
 

Oh, I guess I should also add:

When I see the small visual notification in the lower right window, I can click on it and see the new email. It just doesn't appear in my inbox.
My System SpecsSystem Spec
19 May 2012   #3
sharrod

Win 7 64bit
 
 

Ok something else that might be noteworthy.

I see all my pass email. Just not anything new. If I happen to remember what to search for I can do a search and it will appear under the "Today" heading. But otherwise the newest email I can view is under the "Two weeks ago" heading.
My System SpecsSystem Spec
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19 May 2012   #4
sharrod

Win 7 64bit
 
 

Ok, after much digging I figured it out. The email account was pointed to a new data file location. What was appearing in my inbox was my default data file.

So I finally have that figured out. Now I have a new problem. When I click to compose a new email I don't actually have a "send" button to complete the action. Come on MS. This is way more difficult than it needs to be.
My System SpecsSystem Spec
19 May 2012   #5
DavidE

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

Can you post a screenshot of your "Compose Email window"?
Screenshots and Files - Upload and Post in Seven Forums

That might help get an answer if someone has seen the same thing before, or knows what the problem is by seeing it.
My System SpecsSystem Spec
21 May 2012   #6
sharrod

Win 7 64bit
 
 

Ok, I resolved everything. I couldn't see my new emails because they were pointing to a different data address.

Once I got that resolved I couldn't see a "send" button. As part of my troubleshooting I had deleted my account within Outlook. If the account is not there you can compose a message but there is not "send" button. Once I re-configured the account the "send" button came back.

SH
My System SpecsSystem Spec
21 May 2012   #7
DavidE

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

Glad you got it sorted and thanks for posting back with the solution !
My System SpecsSystem Spec
24 Oct 2013   #8
turk621

Windows 7 Professional
 
 
Same Problem

I did a search for the same Outlook issue and found this forum...I have the same issue as Sharrod did, I'm receiving email but it doesn't show up in my inbox. While Sharrod pointed to the problem, he didn't say what he did to fix it. How do you change the data file location?
My System SpecsSystem Spec
26 Oct 2013   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums turk621. I don't use Outlook, but did some searching. I believe he is referring to the data files in account settings

Open, change, or close Outlook data files - Outlook - Office.com

The correct file may be your outlook.pst. You'd click on the correct .pst file and then choose Set as default.

Changing the Default Data File - Slipstick Systems

A Guy
My System SpecsSystem Spec
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 Outlook 2010 downloading but emails not appearing in inbox




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