Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: internet explorer 9 started to freeze after update

13 Jun 2012   #1
yigit28

windows 7 ultimate 32bit
 
 
internet explorer 9 started to freeze after update

Hello everone

I am writing from Turkey and English is not my first language so please excuse me if i have any mistake but i could not find the right answer in Turkish forums

i am using windows 7 ultimate and 2 day ago i updated windows, and installed internet explorer 9 updates too, and then ie is out of service, whenever i click ie, it opens but suddenly crashes and doesnt respond, so i close program, again and again...i run Malwarebyte , there is no malware spyware or virus, but when i run iexplore.exe -extoff and start like that -without extensions- it starts as usual, without any problem,

i run microsoft fix it, could not find anything to fix

i dont usually use ie 9 but i want to fix it, what can cause this?

Thank you very much, have a good day


My System SpecsSystem Spec
.
15 Jun 2012   #2
aharon66

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by yigit28 View Post
Hello everone

I am writing from Turkey and English is not my first language so please excuse me if i have any mistake but i could not find the right answer in Turkish forums

i am using windows 7 ultimate and 2 day ago i updated windows, and installed internet explorer 9 updates too, and then ie is out of service, whenever i click ie, it opens but suddenly crashes and doesnt respond, so i close program, again and again...i run Malwarebyte , there is no malware spyware or virus, but when i run iexplore.exe -extoff and start like that -without extensions- it starts as usual, without any problem,

i run microsoft fix it, could not find anything to fix

i dont usually use ie 9 but i want to fix it, what can cause this?

Thank you very much, have a good day

I have the same problem too.
It happens with IE only', no problems with connectivity.
I try to use reset IE option', uninstall and reinstall IE,restore system to early point, nothing help me.
I'd like to use IE, so ... anybody can help?
Thanks
My System SpecsSystem Spec
16 Jun 2012   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums yigit28 and aharon66. In searching, you are not alone. You can uninstall that update, but you might want to try running IE without addons to see if it is one of your addons. The DFX-plugin in the Win.Med.Player is known to cause this.

Latest Cumulative Security Update for Internet Explorer 9 for Windows 7 (KB2699988) makes IE9 unusable.

Start> In search box type Internet Explorer> Click on Internet Explorer (No Add-ons) in results above

See if that works. If not, you can uninstall the update until there is a fix. The update is KB2699988

Windows Update - Uninstall an Update

A Guy
My System SpecsSystem Spec
.

18 Jun 2012   #4
yigit28

windows 7 ultimate 32bit
 
 

Hello A "Good" Guy, thank you very much for your support, very helped to me, i had to make a choice between DFX and windows update, i have chosen DFX =) i uninstalled update but problem continued, it did not worked for me then i uninstalled DFX and voila! ie9 worked successfully again, and when i install DFX again, i unchecked plugin for ie, now problem solved, DFX and ie9 works without any problem. i am not thinking of installing KB2699988 update again until a fix, thank you very much for your support and effort, really helped a lot, greetings from Turkiye, have a nice day... (i hope you can understand what i wrote =)
My System SpecsSystem Spec
18 Jun 2012   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Great, glad to hear you got it fixed. You are very welcome, and I understood you perfectly

A Guy
My System SpecsSystem Spec
Reply

 internet explorer 9 started to freeze after update




Thread Tools




Similar help and support threads
Thread Forum
I recently started having a problem with internet explorer
So I've had firefox for awhile now and IE recently started randomly opening by itself. any idea why this is happening and how to fix the problem? I have AVG by the way and I've scanned the computer and theres no viruses so I'm lost.
Browsers & Mail
Try to update internet explorer 8, and lose internet connection
When i try to update internet explorer 8 i lose the internet connection. Windows 7, int exp 8 64 bit.
Browsers & Mail
JS Library XMLHttpRequest makes Internet Explorer freeze
Hi all, I'm using an online application which utitilises XMLHttpRequest from the JS Library to add new information to the screen without the need of refreshing the browser. On a certain point, when calling for the XMLHttpRequest, the browser is stuck on "Loading" and it won't move.. I was...
Browsers & Mail
Windows update error 9C48, Internet Explorer update.
Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer:( I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but...
Windows Updates & Activation
Black & Freeze Screen after PC started
Since two months ago, I started getting black and frozen screen for no reason. Sometimes it would automatically recover itself and give a message "Display Driver AMD Stopped Responding Has Successfully Recovered" but other times, it would need a reset. The last few days I was getting blue screen...
BSOD Help and Support
Windows 7 x64 Freeze started happening again
Hope I can get some guidance from the community. I had some freeze issues in the past and they were pointing to a Network Adapter driver. Since then I have updated the driver - Realtek PCI GBE Family Controller - with the Rt64win7.sys driver (ver. 7.011.1127.2009 built by WinDDK). Everything was...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App