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Windows 7: Some secure google pages garbled in Firefox

20 Jun 2012   #1
pjfarr

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Some secure google pages garbled in Firefox

This morning suddenly I couldn't access the login page for my Gmail in Firefox (13.01) The page came up with a white background and nothing but nonsensical characters filling the entire screen (random letters and symbols mingled in with a lot of little black diamond shapes, for example: H8o>�-�q-��|h{�=~gG ��). I Googled the problem and the search results came up with the same type of nonsensical characters filling the screen. I then tried my Google Calendar and Reader—same thing. After some experimentation, I discovered it was any Google-related pages from secure URLS (https://) that display this way. If I remove the "s" (making it http://) on URLs that allow it, the page displays properly.

This was not happening yesterday. Nor does this happen in IE9 or Opera.

Anybody have a clue...?

Also, I should mention that I cleared the browser cache, the Windows font cache, and followed the troubleshooting steps on the Mozilla site Standard diagnostic - Firefox - MozillaZine Knowledge Base and Standard diagnostic - Firefox - MozillaZine Knowledge Base


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22 Jun 2012   #2
pjfarr

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

SOLVED!

The solution came from madperson over at the Mozilla support forum:
"...Enter about:config into the location bar, search for the preference named network.http.accept-encoding, right click and reset that to its default value..."
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 Some secure google pages garbled in Firefox




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