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Windows 7: Lost e-mail contacts after Live Essentials update

27 Jun 2012   #11
JeanieD

Windows 7 Home Premium 32bit
 
 

I've conceded defeat - too complicated.


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27 Nov 2013   #12
Miggster

Windows 7 64 bit Ultimate
 
 
Answer to this

Hi All I know this is old Post but wanted to clarify that First go into folder and view options and uncheck hide files and folders, Also uncheck hide System Files and OS. The contacts list is not in Windows Live Mail folder at all . but it is located here

c:\Users\<username>\App Data\Local\Microsoft\Windows Live\Contacts\Default\Dimmed out DBStore Folder\contacts.edb Copy that file to your new Windows Live Folder and Viola. Again not in the Windows Live Mail Folder but the Windows Live Folder. I got very fustrated and confused then Poking around I found it there.Thanks

Gar.Net Solutions in Nanaimo
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28 Nov 2013   #13
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by Miggster View Post
...
c:\Users\<username>\App Data\Local\Microsoft\Windows Live\Contacts\Default\Dimmed out DBStore Folder\contacts.edb

Copy that [^] file to your new Windows Live Folder...
I assume you mean copy it to the proper subfolder within the Windows Live Folder. However, the locations of the database files (there are several) can all be found by putting "*contacts.edb" into the Windows Explorer search box after highlighting the ".../appdata/Local/Microsoft" folder. Since the OP says she "lost" the contacts, expanding the search to an even higher level may help. Since she lost them when doing an upgrade from one version of WLM to another, there is no telling which subfolder they would or should be in since the various versions of WLM store things differently. The version I use, 2009, is more like Outlook Express than the newer versions with the ribbon, and it does have six contacts.edb files in six different folders all contained within a folder called "Windows Live Contacts". So if they are on the computer at all, a search may be needed to find them, and where they belong depends upon the new WLM version in use. That's why it pays to always "sign-in" to WLM, letting Microsoft keep a continuously updated copy in the cloud, so you never have to worry about them again.
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 Lost e-mail contacts after Live Essentials update




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