Unbelievable. I followed instructions to click on my user name, type "contacts" in the address bar, and sure enough up they came. Then the instructions said to click "Import" - which didn't appear in my toolbar. For some bizarre reason my contacts are in a Music folder, where my options are to include in library, share, burn etc. I certainlydidn't put them there! Im getting so tired of this. But I do appreciate your efforts to help this poor befuddled old woman.