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Windows 7: Address book lost during Windows live mail update

22 Jun 2012   #1
joeleighton

windows 7 home premium 64bit
 
 
Address book lost during Windows live mail update

I was forced to update by MS.

Now my address book is empty.

I Googled the problem & see many others with same issue.

Please advise the official MS solution.

Thanks, Joe


My System SpecsSystem Spec
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24 Jun 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums joeleighton. Hopefully a WLM expert will come along, but until then.

From what I was able to find, the contacts are located in C:\Users\UserName\AppData\Local\Microsoft\Windows Live Contacts\{b5f3929f-ba60-4632-ad4e-b602b1c8e007}\DBStore

There is a contacts.edb file in there.

I'm unsure if they can be imported if they are not in csv format.

A Guy
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24 Jun 2012   #3
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by joeleighton View Post
I was forced to update by MS. Now my address book is empty. I Googled the problem & see many others with same issue. Please advise the official MS solution.
Not sure there is a solution. Only advice about how to do the upgrade: Mandatory (?) WLE Upgrade
Note: Make sure you have checked both of your contact lists: your signed-in (the one duplicated at contacts.live.com) and not-signed-in (the one you should have manually backed up if you don't sign in).
My System SpecsSystem Spec
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24 Jun 2012   #4
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi Joe, hope this helps. WLM Contacts Database.pdf


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 Address book lost during Windows live mail update




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