Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Live mail won't open, FIXED - Win 7 64 bits

29 Jun 2012   #1

Windows 7 64 bits
Windows Live mail won't open, FIXED - Win 7 64 bits

Hi all,

One day, for no apparent reason, my Windows Live Mail decided it wouldn't start no matter what I did. After searching this and other resources, and trying the suggested solutions, I finally came up with my own. This is what worked for me, hope it helps someone else:

1. I had a look at the log files, located here: C:\Users\(MY-USERNAME)\AppData\Local\Microsoft\WLSetup\Logs

They all seemed to start OK but then hang at the same place. The last line in the log file said "Cert :00000900 (06/29/2012 20:12:10.094) Verifying signature of file=[C:\Users\__USERNAME__\AppData\Local\Windows Live\.cache\LOO5rDp5hbmHg5sboPPgQ2mUlhc=]..."

2. So I deleted the whole C:\Users\(MY-USERNAME)\AppData\Local\Windows Live\.cache folder. Restarted my PC and tried once more. Live Mail was "Live" again!

My System SpecsSystem Spec

10 Sep 2012   #2

windows 7
Thank you!

Wow, that fixed my Windows Live Mail 64 bit right up.

Big thank you for posting your solution!

My System SpecsSystem Spec
3 Weeks Ago   #3

Windows 7 Home Premium 64 Bit

I realize this thread is very old - however this morning I began experiencing a similar problem with WLM on my Windows 7 64-bit system.

WLM opened the first time, but when I tried to open it again nothing happened and I could not get it to start. A Google search for this issue returned a number of links - however this one was marked "SOLVED" so I came here first.

I followed the stops provided by vaelico, and am happy to report it worked for me as well and solved the problem - and WLM now opens faster than ever.

I do have one thing to add though.

After deleting the log files, rebooting my system and running WLM, I decided to try an experiment and restored those files from the recycle bin. To my surprise, WLM continued to run normally, and is still doing so with those files having been restored.

That being the case, I'm thinking the problem might have been caused by a hangup between the WLM exe program and those files - and by deleting them, even temporarily, it broke the hangup.

Really appreciate that Seven Forums maintains these threads, because they are still helpful years later.

My System SpecsSystem Spec

3 Weeks Ago   #4

Win. 7 Pro 64

Tried to do this but there is no WLSetup/ Is there another way to fix this?
My System SpecsSystem Spec

 Windows Live mail won't open, FIXED - Win 7 64 bits

Thread Tools

Similar help and support threads
Thread Forum
Can't open links in Windows Live e-mail
I am at my wits end, I cannot open links in Windows Live, yesterday I could. I uninstalled new anti-virus and am not very good at file associations as I am NOT a techie type ( 68 years old ) but it is critical I get this fixed. Please can someone help in layman's:cry: terms?
Browsers & Mail
Windows Live Mail won't open or delete mail
Hello all, I've been using "Windows Live Mail" now for about three months on a Win7 HP. No problems at all - until yesterday when cleaning out my Inbox, all of a sudden, while trying to delete messages, I received an error "An Unknown Error Has Occurred" and I cannot delete the message. every...
Browsers & Mail
Cant open up attachments in Windows 7 Live Mail
:huh: People send me photos, documents, etc with the attachments and Iím unable to open them. When I click on them, it tries to open with Microsoft Office Home & Student 2007 / enter a Product key. I donít have that program installed. The people who are sending me these things donít have the...
Microsoft Office
Links in windows live mail won't open?
When I get messages from someone sending from outlook with a link inside the message, it doesn't show up as a link in my email, and I cannot click on it and open it. any ideas what the problem is?? I am using windows live mail on a 64 bit windows 7 computer. Thanks, Bill
Browsers & Mail
windows live mail won't open adresses
Hi, I have two dell computers. Before, I used to be able to go to craigslist, etc and click on the link and it open a blank email. Now, the links don't open. I checked and still have windows live essentials. I tried to make windows live mail my default in the programs area, but even thou I...
Browsers & Mail
Windows Live Mail Fixed, but ...............
Prior to installing the WLM fix I was unable to send email to those with ISP The fix corrected that problem. Also, I was unable to have WLM periodically check for new mail every X number of minutes, I'd have to click on send/receive to see if any new mail was waiting. Well, the fix took...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 16:03.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App