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Windows 7: Getting constant pop up "IE has stopped working"


04 Jul 2012   #1

Windows 7 Home Premium x64 SP1
 
 
Getting constant pop up "IE has stopped working"

Hi,

I keep getting a pop up error "Internet Explorer has stopped working" need help fixing this, it's happening about every 5 or 10 mins, screen shot of the pop up window is below. Thanks.

Steve




Attached Images
 
My System SpecsSystem Spec
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04 Jul 2012   #2

Windows 7 Home Premium x64
 
 

to be honest, IE isnt a very good browser at all. It is probably crashing due to overflow or the page just taking a while to load. You might wanna check out chrome or firefox.
My System SpecsSystem Spec
04 Jul 2012   #3

W7 Pro SP1 64bit
 
 

Consider resetting IE and maybe getting rind of as many add-ons as you can.
My System SpecsSystem Spec
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04 Jul 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Cmmtch and welcome to Sevenforums.

Tip   Tip
Here are some tips.
  • Look for updates on Windows Update for IE.
  • Do no use the x64-bit version of IE. The engine is old.
  • Make sure all extensions are up-to-date (Flash.. Java.. Shockwaves).
  • Update your video driver (this has been a problem on IE on some systems).
  • Secure that unwanted services ain't running in the background.
  • Scan your computer for Malware.
  • Consider changing to another browser (As mentioned.. Chrome .. Firefox .. Opera)
  • Use CCleaner on IE.


http://support.microsoft.com/kb/2694911
http://social.technet.microsoft.com/...6-b5d2012d6229
http://answers.microsoft.com/en-us/i...5-a524c901af5a
Internet Explorer has stopped working message
http://forums.comodo.com/verificatio...-t71588.0.html

Also I didn't notice people replied on this thread, take advantage of their suggestions.

Best Regards,
Frederik.
My System SpecsSystem Spec
04 Jul 2012   #5

Windows 7 Home Premium x64 SP1
 
 

Thanks to everybody for your replies.

oiturtlez, regardless of opinions about IE, it has worked for me for many years. I do have Firefox installed and use it sometimes. Pages load very fast with either IE or FF, there is no problem with pages loading.

UsernameIssues, I will consider reseting IE, thanks for showing me exactly where that can be done from. Right now I have Adobe, Avast!, Checkpoint (Zone Alarm Pro), and Java showing under "toolbars and extensions" no other add ons are enabled/running.

FredeGail, I will check for updates again, I did that this morning and first update was an updated updater. I have been using the x64 IE since that is what my computer is, I didn't realize the x64 could be a problem. Will I notice any difference using the x32 IE instead of the x64?

Steve
My System SpecsSystem Spec
04 Jul 2012   #6

Windows 7 Pro. 64/SP-1
 
 

Do I understand you correctly. You have Avast and Zone Alarm both on your computer now? What ever browsers you choose is fine with me, they all should work as they were designed to.
My System SpecsSystem Spec
04 Jul 2012   #7

Windows 7 Home Premium x64 SP1
 
 

Layback Bear, I have both Avast! free edition AV and Zone Alarm Pro (firewall only) running. Those have been running well together since the ZA problem was fixed last fall, there was a problem with ZA which was fixed in their update.

I agree with you, the browser you're using shouldn't make any difference, as I'm typing this I got the pop up error message again. This time I'm using the 32 bit IE and I got the error message, x64 and x32 both have the problem. I haven't closed the pop up window yet and I can still type and post this message. I have all updates according to windows update.

Steve
My System SpecsSystem Spec
04 Jul 2012   #8

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

I'm sorry.
I should have thought the suggestion through before posting it.

Best Regards,
Frederik.
My System SpecsSystem Spec
04 Jul 2012   #9

Windows 7 Pro. 64/SP-1
 
 

Your choice of protection is strange but it's your computer. For testing could you remove both of them and install MSE and use Windows built in Firewall. You could always install them again if you desire.
FredeGail post #4 has some very good links I suggest reading.
This is a great little program for checking if things like Flash ect are updated.
FileHippo.com Update Checker - FileHippo.com
I would also suggest making sure I.E. is set as your default browser and then change it's settings to default. Removing all those little add you can always customize it later to your liking one add on at a time looking for a problem one. I.E.9 is the newest and I recommend using it.

Internet Explorer add-ons: frequently asked questions
Let us know how things go.
My System SpecsSystem Spec
04 Jul 2012   #10

Windows 7 Home Premium x64 SP1
 
 

FredeGail, no offense taken, I'm thankful to get some help. I feel like most problems users encounter with IE are not the browsers fault. Thank you for taking the time to post a response to help me. I thought I had something when event viewer showed Avast! WebRep with the application error when IE stopped working. I turned it off and was typing a response to this topic when it happened again so that wasn't it.

Layback Bear, why would ZAP and Avast! AV be considered strange? One is an AV and the other is a firewall. I have had a paid version of the Zone Alarm firewall for 10 years, it has served me well. It isn't an Anti Virus so that's why I have Avast! free version. I guess I could use the Windows MSE and firewall, it (the firewall) may be improved but years ago Zone Alarm was the only firewall that monitored outgoing as well as incoming.

I will update as I try things.

Steve
My System SpecsSystem Spec
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 Getting constant pop up "IE has stopped working"




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