Can't connect to the internet after locking / unlocking my computer


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Can't connect to the internet after locking / unlocking my computer


    Hello friends. I recently switch to qwest/century link for high speed dsl. I got the modem/router (actiontec q1000) set up no problem. However when I put the computer to sleep or if it goes into hibernation mode and stays there for more than 30 minutes, I can't get back onto the internet after I wake the computer up. I am hardwired to the modem, however the icon has a red x through it and says there is no internet connection. The weird thing is is that all of my wireless devices still work. If i do a full shutdown / restart it works just fine.

    Any ideas as to what could be causing this problem to happen?

    Thanks!

    Tyler
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    Welcome to Seven Forums tywalker. Something you might try.

    Start> In search box type Device manager> Enter> Expand the Network adapters> Right click the network adapter and select Properties> Power Management tab> Uncheck Allow the computer to turn off this device to save power

    A Guy
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    That seems to work! I also changed my power setting from Balanced to High Performance. I don't know if that did anything or not, but after changing these two items I haven't had the issue happen!

    Thank you for your help!:)
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    Great, glad we could help. When you change a plan, it changes multiple individual options. A Guy
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:48.
Find Us