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Windows 7: Windows Live Mail has stopped working


25 Jul 2012   #11

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Did you install just windows live mail or other programs as well?
Did you restart after uninstallation?
It should look something like the picture I attached.


My System SpecsSystem Spec
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25 Jul 2012   #12

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by BriUnderwood View Post
Thanks - I 've managed to back up my files and uninstall windows live essentials. However when I try and download windows live messenger 2011, it says that it is installing windows live essentials, then quickly that it has updated wle but there is no program installed?
Here is the link to download Windows Live Essentials 2011 which includes several programs, one of which is Windows Live Mail.
Windows Live Essentials - Download Windows Live Essentials
When you start the download, watch the screen, You will be asked which program(s) you want. You can pick and choose. Just make sure you check or un-check the boxes.

Here is anothe MS site which allows you to pick whichever program you want to install...
Windows Live Essentials - Windows 7 features - Microsoft Windows

P.S. exactly which program is not working and which program you actually want ?
Your initial post said WLM not working.
Now you wanted to installed Messenger.
Elaborate ??
My System SpecsSystem Spec
25 Jul 2012   #13

windows 7 home premium 64bit
 
 

I just want windows live mail. When I go to your pages I get the download Windows Live Essentials. It doesn't allow me to pick which programs I want but downloads the wlsetup-web.exe file which then says it is making changes to my computer and then says Done and you have the latest version of Windows Live Essentials? But then there are no program files with Windows Live?
My System SpecsSystem Spec
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25 Jul 2012   #14

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by BriUnderwood View Post
I just want windows live mail. When I go to your pages I get the download Windows Live Essentials. It doesn't allow me to pick which programs I want but downloads the wlsetup-web.exe file which then says it is making changes to my computer and then says Done and you have the latest version of Windows Live Essentials? But then there are no program files with Windows Live?
click Start > All Programs > can you find WL programs just installed ?

click Start > in the search box, type windows live mail > enter.
WLM shows up on screen ?

P.S. I gave you 2 download links. Yes ?
My System SpecsSystem Spec
25 Jul 2012   #15

windows 7 home premium 64bit
 
 

Yes - you gave me 2 download links and I have tried them both. When I search as advised there are no Windows Live Mail installations - and yet I have tried to install them.
My System SpecsSystem Spec
25 Jul 2012   #16

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by BriUnderwood View Post
Yes - you gave me 2 download links and I have tried them both. When I search as advised there are no Windows Live Mail installations - and yet I have tried to install them.
I apologize.
I have no idea why this happens to you.

t-4-2
My System SpecsSystem Spec
25 Jul 2012   #17

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

BriUnderwood

Is your computer up to date?

Do you have Service Pack 1 installed?

To check if you have SP1 installed go:-
(1) Click on the Start
(2) Control Panel
(3) System and Security
(4) System

Let us know.
My System SpecsSystem Spec
Reply

 Windows Live Mail has stopped working




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