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Windows 7: Download Folder Problems - 64 bit

23 Jul 2012   #1

Windows 7 Ultimate (64bit)
Download Folder Problems - 64 bit

OS = Windows 7 Ultimate 64 bit
Firefox = version 14
System is not recognizing the DOWNLOADS folder. Listed below are the steps I followed. I have done these steps using Firefox and IE. The same results on both of them.
1. Downloaded files
2. Using Firefox, clicked on TOOLS/DOWNLOADS (same as IE View Downloads) the page appeared but it did not contain any files. The HEADER on the page was "DOWNLOADS".
3. Using Firefox, clicked on TOOLS/OPTIONS/GENERAL tab. About the center of the screen, there is an option to change the name and location of the DOWNLOADS folder. I created a NEW folder called "NEWDOWNLOADS".
4. I re-downloaded the file, and again did #2 above. It gave me the SAME results and the HEADER was still "DOWNLOADS" NOT "NEWDOWNLOADS">
5. USing the START menu, I clicked on COMPUTER, and went to my new folder called "NEWDOWNLOADS"
6. Opened the folder and all my files were there.
7. Did #5 and #6 to The DOWNLOADS folder. All files were there.

Bottom line of all this is:
I can not get the file listing of the downloads folder (newdownloads) to be listed. Somewhere there must be another area that is ALWAYS defaulting the location to "C:/USERS/username/DOWNLOADS"
If you have any ideas, please let me know.


My System SpecsSystem Spec
23 Jul 2012   #2

windows 7 home premium 32bit

Hi SamCec

My name is Mohammed from DELL social media outreach team

In response to your recent query open the firefox browser click on Tools->options then click on the general tab you will find an option which states “ show the download window when downloading the file” make sure that option is checked.Reagrding IE 9 please click on the below link and you will find step by step guide to fix the issue.

Thanks & regards
DELL social media responder
My System SpecsSystem Spec
24 Jul 2012   #3

Windows 7 Ultimate (64bit)

Dell: Thanks for the advice but sorry to say it didn't work, Attached is a screenshot of the last step I did. When I clicked on View Downloads, an empty page showed up.


Attached Images
My System SpecsSystem Spec
08 Oct 2012   #4

Windows 7 home premium 64


This problem does not happen with Windows/XP, I just upgraded from XP to Windows 7 (64) and have the same problem, the version of Firefox (15.01) is the same.
Does anyone have any idea how to fix it?
My System SpecsSystem Spec
08 Oct 2012   #5
Layback Bear

Windows 7 Pro. 64/SP-1

This works for me in Firefox.
2.Options (General)
3. Check Show download window when downloading file.
4. Check Save file to (browse). You pick where/wheir you want the download saved.
5. OK
My System SpecsSystem Spec

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