Imported emails not showing up in Live Mail after Win 7 reinstall.


  1. St8kout
    Posts : 30
    MS Windows 7 Professional 64-bit SP1
       New #1

    Imported emails not showing up in Live Mail after Win 7 reinstall.


    I've reinstalled windows many times in the past and have always used the 'import/export' option for my email folders and accounts, and it's worked flawlessly everytime. Until now.

    Accounts were imported correctly, and Live Mail is sending and receiving email since the reinstall, but all my saved email is not showing up in any of the folders. It looks like it loads them from my saved files (the box pops up showing them being transferred) but after it finishes the folders are empty.

    I even just now tried to copy/paste them into one of the mail folders manually (had to google to find the pathway to them in explorer) and still they don't show up.

    I don't have a clue as to what is going on with this.

    Followup:
    I just noticed some 'imported folder' at the bottom left side and all my files are in there, which is fine I suppose, but why didn't they go into the current folders? Is there a setting to make them do this?
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  3. Brink
    Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello St8kout,

    It's normal to have the Imported Folders in Storage folders after importing them like that. This would be step 10 in Option Two of METHOD ONE in the tutorial below.
    If you like, you could use Option Two in METHOD TWO in the same tutorial above to copy or move the messages in Imported Folders back to any email account folder you like.


    Another option, if you like, is to set your email account settings to "leave a copy of the messages on the server" until deleted in Windows Live Mail. This way no matter where you access the email account, and after a reinstalling Windows and setting up Windows Live Mail again, your email messages will automatically be synced with the email accounts in Windows Live Mail.

    Hope this helps,
    Shawn
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