Ok, the way I understand Java is
A 32bit browser - a 32bit Java
A 64bit Browser - a 64bit Java
Use both - need both
Most people use a 32bit Browser - you have to specifically launch 64bit broswers
- or in the case of FF install it and launch it
ZoneAlarm..... why didn't you say you had ZoneAlarm?
All joking aside. please fill in your system specs on the forum, someone might have picked up on that (someone else, not me... maybe eventually, but not at first) and given you a quicker answer
Click on the Easy system specs in my signature and run the tool - it does all the work for you so you don't have to type much. The tool doesn't always get the make and model correct - please enter that manually and specify whether you have a desktop or laptop.
Very good tech sluething and thanks for posting your resolution. I'll keep ZoneAlarm tucked away as a soultion on other communication issues.