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Windows 7: firefox version 14

28 Aug 2012   #1
muffin1962

windows 7 home premium 32bit
 
 
firefox version 14

hi i am useing this product and for some reason although the computer etc is updated firefox keeps crashing is there any way of finding out what is causeing this problem thanks


My System SpecsSystem Spec
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28 Aug 2012   #2
ReviverSoft

Windows 7 HP / Ultimate x64
 
 

Hi there,

Firstly, this is in the wrong section. You don't have a BSOD. Please have a MOD move it into the right section to garner more responses.

Onto the problem, if you are looking to find the details, the next time FF crashes and shows you the Crash Report Window, click on the Details button to see if you can figure it out and identify the cause.

More here: Mozilla Crash Reporter - MozillaZine Knowledge Base

And of course, submit the crash details and do a clean reinstall of Firefox. Be sure to disable all add-ons when you do so. Hopefully it helps.
My System SpecsSystem Spec
29 Aug 2012   #3
muffin1962

windows 7 home premium 32bit
 
 

Quote   Quote: Originally Posted by ReviverSoft View Post
Hi there,

Firstly, this is in the wrong section. You don't have a BSOD. Please have a MOD move it into the right section to garner more responses.

Onto the problem, if you are looking to find the details, the next time FF crashes and shows you the Crash Report Window, click on the Details button to see if you can figure it out and identify the cause.

More here: Mozilla Crash Reporter - MozillaZine Knowledge Base

And of course, submit the crash details and do a clean reinstall of Firefox. Be sure to disable all add-ons when you do so. Hopefully it helps.
thankyou for your reply how do you get this post changed to the correct section , and about this issue when firefox crashes there is nothing in the detail section to let me know what has caused this problem i have even uninstalled and gone down to version 3 and the same thing happens all plugins are up to date this seams to have happened since going over to windows 7 thanks
My System SpecsSystem Spec
.

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 firefox version 14




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