|12 Sep 2012||#1|
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Cannot send emails n Windows Live Mail
Hi. I have been using Windows Live Mail problem free for 9 mths. Yesterday I can still receive but cannot send emails. I get the following error info;
An unknown error has occurred.
Server Error: 554
Server Response: 554 nskntcmgw07p BigPond Outbound [OB105. Connection refused. 18.104.22.168 is listed on the Exploits Block List (XBL). Please visit XBL - Exploit and Botnet Filter - The Spamhaus Project for more information.
Windows Live Mail Error ID: 0x800CCC6F
I clicked on link. Seems I have some bug. Use Bitdefender - says no prob.
|My System Specs|
|13 Sep 2012||#3|
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@snoozin75: I concur with ashleyg. After a few quick searches, it appears as though Bigpond has been having issues for a while (August 2012). I don't know exactly what the problem is (I'm not certain that they do either).
I suggest you contact Bigpond and tell them that your IP address is being blocked by Spamhaus XBL.
If they are unable to help you, try resetting your internet adapter ("ADSL or Cable modem") - that might give you a nrew dynamic IP addres which isn't affected by XBL.
I know you stated that your eMail has been working for nine months, but please double check your settings. I'm not familiar with Bigpond, but the message you received and the help page - settings don't seem to match.
In the msg -> Port 25, no SSL
In the help section -> Port 587, yes SSL
It also seems that they changed the servers for POP3 and SMTP.
Anyway, here's what I found - check your settings and hopefully that's all it is.
Confirm this with Bigpond before making any changes. I don't know what their Windows Live offering is. It looks as though you can click on the "Check now link" just above the Incoming settings - it's probably best to do that on their page, not from inside my post.
From Bigpond help settings:
Email settings summary
|My System Specs|
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