Windows Live Mail Error ID: 0x80004005 Windows 7

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  1. Posts : 48
    Windows 7 Home Premium 64 bit
    Thread Starter
       #11

    I've been trying to copy ans paste, but it won't work.

    My settings are like this

    incoming POP3 mail.avalonmoz.com
    outgoing SMTP mail.avalonmoz.com
    jenni@avalonmoz.com
    * log on using clear text
    Outgoing requires authentication - settings same as incoming

    Then,
    outgoing (SMTP) 2525
    incoming POP3 110
    and no SSL required
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #12

    NO! I mean by accessing your account settings directly as my Gmail image shows.

    Windows Live Mail Error ID: 0x80004005 Windows 7-rr.jpg
      My Computer


  3. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #13

    Jenni, can you post an image of your account properties 'Servers' tab.
      My Computer


  4. Posts : 48
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    I'm trying to send a screen capture - not done this before!!
    Windows Live Mail Error ID: 0x80004005 Windows 7-servers-tab.png

    In that last screen you sent, where did you find those screens? Should I be looking on my actual Networks Solutions site?

    It is now clear that it is all our avalonmoz.com e-mails that are not working with WLM, so I'm guessing it must need different setting to the older email software we have all been using.
      My Computer


  5. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #15

    Hi Jenni,
    As in your image above:-
    In the box 'incoming mail' (POP3) delete all and input:- pop.avalonmoz.com
    In the box 'Outgoing mail' (SMTP) delete all and input:- smtp.avalonmoz.com
    Then set the 'Advanced' tab as in my image exactly.
      My Computer


  6. Posts : 48
    Windows 7 Home Premium 64 bit
    Thread Starter
       #16

    Hi there,

    I have deleted and reentered the incoming and outgoing to read pop. and smtp. respectively.

    My advanced tab doesn't look like yours does though, unless you have sent something else? I am attaching a copy of my advanced tab.

    Windows Live Mail Error ID: 0x80004005 Windows 7-advanced-tab.png

    I reslly hope that we can resolve this. I looked up help from network solutions and followed that exactly - but it still won't work! I really appreciate your help!
      My Computer


  7. Posts : 48
    Windows 7 Home Premium 64 bit
    Thread Starter
       #17

    Hi there again - so sorry, I have now found the first copy of your advanced tab that you sent - I am finding it a bit tricky moving around the forum!

    I will try that now......
      My Computer


  8. Posts : 48
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    I can't believe this, I have got everything entered exactly and it still won't work. I'm getting this message,

    Unable to send or receive messages for the Avalonmoz (jenni) account. The connection to the server has failed.
    Server: 'pop.avalonmoz.com'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: POP3
    Port: 995
    Secure(SSL): Yes
    Socket Error: 10013
      My Computer


  9. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #19

    Hi Jenni, sorry for my delayed reply. You never tickd the 2 boxes ending ....SSL you will have to reinput 587 in the top box.
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #20

    @sonyvaio2012:

    the network solutions instructions for WLM
    This tutorial will take you through the step by step process of setting up your Network Solutions email with Windows Live Mail for windows 7. If you would like to see a video step by step click here.
    1. With Windows live mail open click the add email account link
    2. Enter the following information:
    3. Email Address: Enter your full mail address
      YourName@avalon.com
    4. Password: Enter your password.
      ********
    5. Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
      YourName
    6. Click the check mark box that says Manually configure server settings
    7. For your server information enter:
      1. For your Incoming mail server (POP3): type "mail" followed by your domain name (e.g. mail.example.com)
        mail.avalon.com
      2. For your Outgoing mail server (SMTP): type "smtp." followed by your domain name (e.g. smtp.example.com)
        smtp.avalon.com

    8. For your Login ID: enter your full Network Solutions' Email Address.
      YourName@avalon.com
    9. Click on the check mark box for “Outgoing Server Requires Authentication
    10. Change your outgoing server setting to 2525 or 587 if you are with Verizon you should change your port to 587
    11. Click next then finish to complete your email setup

    and........

    When setting up:

    • POP - choose POP and the incoming server port will default to 110
    • IMAP - choose IMAP and the incoming server port will default to 143
    • All other settings are the same.


    Note - Substitute your actual domain name for "yourdomain.com" and substitute the first part of your email address for "user."


    • Username = user@yourdomain.com
    • Password = the password you set up when you configured your mail box
    • Incoming Mail Server = mail.yourdomain.com
    • Outgoing Mail Server = smtp.yourdomain.com
      • Outgoing Server Requires Authentication (typically found in advanced options or settings)
      • Do NOT check "Log on Using Secure Password Authentication"
      • Use the same Username and Password as Incoming or select "Use Same Settings as Incoming"

    • Outgoing Server Port = 2525 or 587
      • This is subject to change based on the individual preferences of your ISP


      My Computer


 
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