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Windows 7: Windows Live Mail Error ID: 0x80004005 Windows 7

19 Sep 2012   #21

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

See attached image.

I didn't see anything about "log on using" in the Network Solutions (NS), so I highlighted the default.
In the settings for Outgoing Server requires authentication - should be "Use same settings as incoming...."

The ports on the advanced tab in my image match what NS provides
Pop-Imap settings
Step-by-Step instructions

Note that there is no mention of SSL - so leave it unchecked. Let me know how you make out after you apply the changes.



Attached Images
 
My System SpecsSystem Spec
.

21 Sep 2012   #22

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Hi Jenni, sorry for my delayed reply. You never tickd the 2 boxes ending ....SSL you will have to reinput 587 in the top box.


Hi Roderunner,

Sorry, I sent the wrong screen shot. I did it with SSL ticked, and then without. I deleted the account and reinput everything again. I have now tried every combination I can think of!

I have now discovered that it is sending e-mails if I put one in my outbox and it goes automatically. Even though it comes up with that error when I press send/receive.

So, we must be getting closer!?

Name:  Advanced with SSL.PNG
Views: 9
Size:  38.2 KB

Do you have WLM? I can give you another avalonmoz email address and password to try on yours? Then we can tell if it something on my computer or with WLM?


My System SpecsSystem Spec
21 Sep 2012   #23

Windows 7 Home Premium 64 bit
 
 

Hi Slartybart,

Thanks for the info. That is almost exactly how I started, only I had 2525 instead of 587. That is how it works on my cellphone and my tablet.

But on this brand new computer with Windows live mail I get this message

Unable to send or receive messages for the Avalonmoz (jenni) account. An unknown error has occurred.
Server: 'mail.avalonmoz.com'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 110
Secure(SSL): No

when I oress send/receive. But, if I put an e-mail in my outbox, it just whips it away and sends it automatically.

I attach the screen shots of my tab settings - just so you can see that I have got it right!
[ATTACH]Name:  Slartybart2.PNG
Views: 5
Size:  41.1 KB[/ATTACH]


Attached Images
 
My System SpecsSystem Spec
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21 Sep 2012   #24

Win7 H.Prem. 32bit+SP1
 
 

Move the slider in your image from 'Short' to 'Long'

Windows Live Mail Error ID: 0x80004005 Windows 7-capture.jpg

Click the image to view larger.


My System SpecsSystem Spec
21 Sep 2012   #25

Windows 7 Home Premium 64 bit
 
 

I've tried that, but I still get this:

Unable to send or receive messages for the Avalonmoz (jenni) account. The connection to the server has failed.
Server: 'pop.avalonmoz.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10013
My System SpecsSystem Spec
21 Sep 2012   #26

Win7 H.Prem. 32bit+SP1
 
 

Jenni, did you get my PM?
My System SpecsSystem Spec
21 Sep 2012   #27

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 


NS allows either port 2525 or 587, it shouldn't matter unless your ISP applies some port filtering. The important thing in this test was that a msg in your outbox does get sent, so you're outbound configuration is fine.

The inbound config is causing you frustrations. I know you're changing and testing things and this should be easier - it's just a matter of getting the right combination
Quote   Quote: Originally Posted by sonyvaio2012 View Post
.....only I had 2525 instead of 587. .....
.....
Unable to send or receive messages for the Avalon account. An unknown error has occurred.
Server: 'mail.avalon.com'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 110
Secure(SSL): No

when I press send/receive. But, if I put an e-mail in my outbox, it just whips it away and sends it automatically.

According to Network solutions:
server should be mail.avalon.com
port should be 110
SSL should be NO

You offered Road runner an id to test on avalon - could you also PM me with the id and pw?

I set up an account in my WLM with as much information as I could glean from this conversation and got to the server without a problem - I just didn't have a real account to test.

thanks.
Quote   Quote: Originally Posted by sonyvaio2012 View Post
I've tried that, but I still get this:

Unable to send or receive messages for the Avalon account. The connection to the server has failed.
Server: 'pop.avalon.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10013
My System SpecsSystem Spec
21 Sep 2012   #28

Windows 7 Home Premium 64 bit
 
 

Hi guys,

Excuse my ignorance, but I don't know what a PM is?

I have this email address that we rarely use.

.....Details deleted.....

I have reentered so many times, even using the top numbers rather than the right hand ones in case it made any difference.

Point of interest is that I fired up my old laptop and that will not connect either. That has windows mail, not live mail. Our office computers are all working and my phone and tablet. I don't know if that gives any clues?
My System SpecsSystem Spec
21 Sep 2012   #29

Windows 7 Home Premium 64 bit
 
 

Okay, PM must be a message on the forum - yes, I moved the slider to "long".

My old computer has been working fine with the old settings for 3 years.
My System SpecsSystem Spec
21 Sep 2012   #30

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

PM - Private messaging.

I suggest that you delete the post with the test account information. This is a public board.

I have copied the information and will test. Thanks
My System SpecsSystem Spec
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 Windows Live Mail Error ID: 0x80004005 Windows 7




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