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Windows 7: Windows Live Mail Error ID: 0x80004005 Windows 7

21 Sep 2012   #31
sonyvaio2012

Windows 7 Home Premium 64 bit
 
 

I did that, thank you.


My System SpecsSystem Spec
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21 Sep 2012   #32
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I've sent you some emails on the test account - all went well using the NS setup information.

Both ports 587 and 2525 worked for my tests.

edit: Considering that you're experiencing eMail difficulties.....


Attached Images
    
My System SpecsSystem Spec
21 Sep 2012   #33
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I went back to the beginning and searched for "error 0x80004005".

Try this:
open an elevated command prompt (run as administrator)
in the command prompt window type the following commands one at a time and then enter
cd C:\windows\SysWow64 - the prompt should show your current directory

regsvr32 jscript.dll - You should receive "DllRegisterServer succeeded" msg - continue to the next regsvr32 command

regsvr32 vbscript.dll - You should receive "DllRegisterServer succeeded" msg
If this doesn't work, there's two other things you can try, but this is step 1.
1) see if the dlls aren't registered for some reason - register them anew.
2) next step - check your system using SFC
3) check / correct policy settings.



It's odd that the old machine has the same problem.
Quote   Quote: Originally Posted by sonyvaio2012 View Post
.....
Point of interest is that I fired up my old laptop and that will not connect either. That has windows mail, not live mail. Our office computers are all working and my phone and tablet. I don't know if that gives any clues?
My System SpecsSystem Spec
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22 Sep 2012   #34
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I got your replies you sent from your tablet, so inbound and outbound are working with the test email through your servers. You previously said that mail in your outbox gets sent on the next automatic cycle, so we're only have to look at the inbound side on your PCs - the POP3 side.

There must be something on both your laptops that prevent both mail clients from connecting. We'll have to look at things other than the email clients (WLM and WinMail).

What anti-virus program do you have?
Is it set to scan eMail? If it is change it to NOT scan eMail and try WLM again.
My System SpecsSystem Spec
22 Sep 2012   #35
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi Jenni,
when I was adding your account , I got this:-

Name:  Capture.JPG
Views: 20
Size:  32.2 KB


My System SpecsSystem Spec
22 Sep 2012   #36
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Jenni, try inputing these settings.

Name:  1.JPG
Views: 6
Size:  36.7 KB Name:  2.JPG
Views: 8
Size:  33.0 KB


My System SpecsSystem Spec
22 Sep 2012   #37
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Roderunner,

I've confirmed the settings in post#32. I think the alert dialog is a manifestation of WLM setup automation. It doesn't nor couldn't know about avalonmoz so it punts. You shouldn't get this message if you ticked "Configure manually"

Between the three of us, this issue will get resolved.

Lang may yer lum reek, laddie!
My System SpecsSystem Spec
22 Sep 2012   #38
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi Slartybart,
my post #35 was using the account name & password Jenni sent in an email.
You'll also notice the settings shown in my post #36 and your post #32 don't match.
Quote:
Post #37 Between the three of us, this issue will get resolved.
I always thought 2's company, 3's a crowd.
My System SpecsSystem Spec
22 Sep 2012   #39
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hi Rode,

Yep, I know your settings don't match mine. I also know the following
  • post# 32 reflects what Network Solutions support page says to use
  • I successfully configured my WLM using Jenni's test account
  • I successfully sent and received mail through avalonmoz servers
  • most men fantasize about... nah, that's way off topic
  • "Lang may yer lum reek" is what Mr. Spok might say if he were a Scot
Post# 35 is a WLM red herring - an alert when WLM tries to automatically figure out the setting based on the domain. It knows about common domains - Yahoo, Hotmail, Gmail, etc. I click "configure manually" to avoid WLM doing things for me.

You have enough information to run the same tests I ran - try it both ways.
Since you already have an account setup - try it that way. When it fails, change the account settings to what's in post# 32... pay particular attention to the servers, the ports, and SSL. Then try a round trip test again

Round trip test a msg From:testid | To:testid on the account you set up.

Good luck.
My System SpecsSystem Spec
23 Sep 2012   #40
sonyvaio2012

Windows 7 Home Premium 64 bit
 
 

Hi there, sorry - I didn't get on to my computer yesterday.

Thank you so much for your efforts.

I got the instructions from you, Slartybart, but I don't actually know how to start with a command prompt.

It certainly seems that it is a setting on my computers that is the problem. I bought Norton 360 when I bought this new laptop. My old one is Vista and started with Norton, then I changed to Kaspersky because we can actually buy the cd here in Mozambique.

Is there a way that you can access my computer? I remember, a few years back, a chap in India did a remote entry to one of our computers for some reason, and we could see him typing on our screen. Would that be easier than trying to get me to fllow the steps?

This is brand new, so there is nothing sensitive on it?
My System SpecsSystem Spec
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 Windows Live Mail Error ID: 0x80004005 Windows 7




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