Downloaded files all disappear (Chrome, IE)


  1. xReine
    Posts : 4
    Windows 7 Ultimate
       New #1

    Downloaded files all disappear (Chrome, IE)


    Hello,

    I'm not sure if this is the right forum to post under, but I was on Google and noticed others have had the same issue; however no solution was found.

    Computer was working fine yesterday, but today I noticed that I can't seem to download any files anymore. I've tried with Chrome, IE, saving/opening the files, restarting my computer, saving to different locations... But I'm not sure what's wrong, and at this point I guess it's too late to download a anti-malware/anti-virus.

    When I save to the desktop I watch the file (named "Unconfirmed 112297.crdownload") - and once the download finishes the file completely disappears. Opening via Chrome says that the location can't be found.

    This is really interfering with my ability to download lecture notes for class... If anyone has a solution, please post.

    Thank you in advanced.

    Attached is an error I get when scanning using HijackThis, and its subsequent log.
    Attached Thumbnails Attached Thumbnails Downloaded files all disappear (Chrome, IE)-untitled.png  
    Downloaded files all disappear (Chrome, IE) Attached Files
    Last edited by xReine; 27 Sep 2012 at 10:59. Reason: Lied, just figured out how to save a log file on HJthis
      My Computer
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  3. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #2

    Welcome to the Seven Forums.

    Can you download things after booting into the safe mode with networking?
      My Computer
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  4. xReine
    Posts : 4
    Windows 7 Ultimate
    Thread Starter
       New #3

    Hi,

    Thank you for the welcome and the reply.
    Currently on safe mode and no, it still does not work...

    I have run a full anti-virus check, anti-malware check, check disk (x2), and system check... but nothing shows up.

    Also just ran that repair option available from pressing F8 upon start up - no changes. Still can't save anything...
    Last edited by xReine; 28 Sep 2012 at 19:14.
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  6. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #4

    How about using System Restore to get to a date when this did not happen?

    And maybe a WDO scan:
    What is Windows Defender Offline?
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  7. xReine
    Posts : 4
    Windows 7 Ultimate
    Thread Starter
       New #5

    Unfortunately I don't have a system restore point before this time (not sure why)...
    I will run the WDO, and update this post when I get the chance.
      My Computer
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  8. Twinqe
    Posts : 4
    Home Premium 64 bit
       New #6

    I have this same issue, as evidenced in my similar thread. I found I was able to use Firefox to download my files after disabling the automatic virus scan (about:config --> search for the two strings related to virus scans)
      My Computer
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  10. xReine
    Posts : 4
    Windows 7 Ultimate
    Thread Starter
       New #7

    Thanks for your input Twinqe; unfortunately I don't use Firefox :c

    about to run the WDO scan - will update after!

    edit: WDO only showed that I had 1 adware, which I quarantined. Still cant save or open files
    Last edited by xReine; 03 Oct 2012 at 07:30.
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