Downloaded files all disappear (Chrome, IE) - Windows 7 Help Forums
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Windows 7: Downloaded files all disappear (Chrome, IE)

27 Sep 2012   #1

Windows 7 Ultimate
Downloaded files all disappear (Chrome, IE)


I'm not sure if this is the right forum to post under, but I was on Google and noticed others have had the same issue; however no solution was found.

Computer was working fine yesterday, but today I noticed that I can't seem to download any files anymore. I've tried with Chrome, IE, saving/opening the files, restarting my computer, saving to different locations... But I'm not sure what's wrong, and at this point I guess it's too late to download a anti-malware/anti-virus.

When I save to the desktop I watch the file (named "Unconfirmed 112297.crdownload") - and once the download finishes the file completely disappears. Opening via Chrome says that the location can't be found.

This is really interfering with my ability to download lecture notes for class... If anyone has a solution, please post.

Thank you in advanced.

Attached is an error I get when scanning using HijackThis, and its subsequent log.

Attached Images
Attached Files
File Type: log hijackthis.log (6.1 KB, 6 views)
My System SpecsSystem Spec
28 Sep 2012   #2

W7 Pro SP1 64bit

Welcome to the Seven Forums.

Can you download things after booting into the safe mode with networking?
My System SpecsSystem Spec
28 Sep 2012   #3

Windows 7 Ultimate


Thank you for the welcome and the reply.
Currently on safe mode and no, it still does not work...

I have run a full anti-virus check, anti-malware check, check disk (x2), and system check... but nothing shows up.

Also just ran that repair option available from pressing F8 upon start up - no changes. Still can't save anything...
My System SpecsSystem Spec
29 Sep 2012   #4

W7 Pro SP1 64bit

How about using System Restore to get to a date when this did not happen?

And maybe a WDO scan:
What is Windows Defender Offline?
My System SpecsSystem Spec
29 Sep 2012   #5

Windows 7 Ultimate

Unfortunately I don't have a system restore point before this time (not sure why)...
I will run the WDO, and update this post when I get the chance.
My System SpecsSystem Spec
29 Sep 2012   #6

Home Premium 64 bit

I have this same issue, as evidenced in my similar thread. I found I was able to use Firefox to download my files after disabling the automatic virus scan (about:config --> search for the two strings related to virus scans)
My System SpecsSystem Spec
02 Oct 2012   #7

Windows 7 Ultimate

Thanks for your input Twinqe; unfortunately I don't use Firefox :c

about to run the WDO scan - will update after!

edit: WDO only showed that I had 1 adware, which I quarantined. Still cant save or open files
My System SpecsSystem Spec

 Downloaded files all disappear (Chrome, IE)

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