Windows 7: Firefox v15 Java

I have these problem with JAVA and I have follow suggestion on official website, How to enable Java! Bus still docent show ENABLE.
Also browser it's slow (maybe because Java)

This what It say on website:
Thank you for you support, I have check all plug-ins as well and update them
I also I have check Firefox Update as well.

Ensure this option is ticked.
And disable any addons like NoScript.

yes, yes I have done these step you show!

But still show with this:
Submitted Crash Reports

bp-82aa1ee1-6e6c-4ae8-b43a-66d8321209309/29/20125:57 PMbp-7144be74-da85-473f-beda-31ef621209249/24/20121:43 PMbp-0f60e218-5a46-4652-be38-8b5bf21209159/15/20121:02 AMbp-722583af-758e-4a61-ae52-4ab0c21209159/15/20121:02 AMbp-c7656435-a2f4-476f-8795-9143821209159/15/20121:01 AMbp-ff179915-47da-41e4-a0c6-a84ce21209159/15/20121:01 AMbp-ecfd4710-5608-4382-a7d4-1183d21209159/15/20121:01 AMbp-101c957a-dc72-475b-a62b-7567f21209119/11/20123:45 PMbp-f960bde5-0e37-4f58-bc54-8441b21209099/8/201210:40 PMbp-b8698407-f554-4fe0-9b46-15aa021209079/6/201210:00 PM4efce7e1-3983-430f-a679-f8ca428f62469/4/20126:58 PM011091da-a30b-433c-8bea-2b5d6e852f049/4/20126:58 PMbp-cf228e6d-0a55-44ab-9562-fa41421208288/28/201211:45 AMbp-de3df780-6d4e-4d4c-bc53-7ff1021207267/25/20126:32 PMbp-57cbf423-bbe1-48f5-b3cf-2793c21207267/25/20126:32 PMbp-9aafa7b5-02dd-461b-a4a9-4e84a21207117/11/20124:48 PMbp-551cd0f7-1cd7-4db8-8477-5fb1121207117/11/201211:35 AMbp-6563638e-5bc5-45db-bfe9-6274421207117/11/201211:35 AMbp-c7f2aad7-49a8-48bc-a394-2df4121106296/29/20115:23 PM

I just notice this I dont know if has something to do:

Java from Sun/Oracle is not JavaScript that powers the web & what your browser (should) support.
Do not confuse the two.
What is JavaScript and how is it different from Java Technology?

type
In the URL bar, press enter & and post the contents of the page.
& do the same with

Also, If its ok for you to post, a link to the site you are having problems with, so I can check if it works for me.
It might be a badly coded site.

I have try to post what U ask on first question but, if I do it as going to be very hard for you to read, and I would like to post Image, but I am not sure how you posted above?


website is say Unable Java support (login tab from your right hand, top) It shows to me In Orange bar, witch I go everyday.
Get free Email accounts: Web based and secure Email - mail.com

Thank you so much, again!

put the text you copy off the pages in between CODE tags.
Paste the text in the box, select/highlight it all (crtl+a), then press the CODE button, it looks like a #

So, your post looks like

About Support Tab
[code]


Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.




Troubleshooting Information




This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.












Application Basics






Name


Firefox




Version


15.0.1




User Agent


Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1




Profile Folder









Enabled Plugins



aboutlugins





Build Configuration



about:buildconfig





Crash Reports



about:crashes





Memory Use



about:memory









Extensions






Name


Version


Enabled


ID




DownloadHelper4.9.10true{b9db16a4-6edc-47ec-a1f4-b86292ed211d}Java Console6.0.33true{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}Logitech Flow Scroll4.00.33true{5D3F3872-91E9-4d59-AD9F-AA174A3145DD}New Tab Homepage0.4.3true{66E978CD-981F-47DF-AC42-E3CF417C1467}Norton Toolbar2012.5.6.10true{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}Norton Vulnerability Protection11.1.1.5 - 1true{BBDA0591-3099-440a-AA10-41764D9DB4DB}United States English Spellchecker6.0trueen-US@dictionarie...mozilla.orgRealPlayer Browser Record Plugin1.0false{ABDE892B-13A8-4d1b-88E6-365A6E755758}





Important Modified Preferences





Name



Value




browser.cache.disk.capacity1048576browser.cache.disk.smart_size.first_runfalsebrowser.cache.memory.c apacity65536browser.display.background_color#C0C0C0browser.display.use_system_colorstruebrowser.hist ory_expire_days.mirror180browser.history_expire_days_min3browser.places.smartBookmarksVersion4browse r.startup.homepage https://www.google.com/browser.start...interMicrosoft XPS Document Writerprint.printer_Microsoft_XPS_Document_Writer.print_bgcolorfalseprint.printer_Microsoft_XPS_Docu ment_Writer.print_bgimagesfalseprint.printer_Microsoft_XPS_Document_Writer.print_commandprint.printe r_Microsoft_XPS_Document_Writer.print_downloadfontsfalseprint.printer_Microsoft_XPS_Document_Writer. print_edge_bottom0print.printer_Microsoft_XPS_Document_Writer.print_edge_left0print.printer_Microsof t_XPS_Document_Writer.print_edge_right0print.printer_Microsoft_XPS_Document_Writer.print_edge_top0pr int.printer_Microsoft_XPS_Document_Writer.print_evenpagestrueprint.printer_Microsoft_XPS_Document_Wr iter.print_footercenterprint.printer_Microsoft_XPS_Document_Writer.print_footerleft&PTprint.printer_ Microsoft_XPS_Document_Writer.print_footerright&Dprint.printer_Microsoft_XPS_Document_Writer.print_h eadercenterprint.printer_Microsoft_XPS_Document_Writer.print_headerleft&Tprint.printer_Microsoft_XPS _Document_Writer.print_headerright&Uprint.printer_Microsoft_XPS_Document_Writer.print_in_colortruepr int.printer_Microsoft_XPS_Document_Writer.print_margin_bottom0.5print.printer_Microsoft_XPS_Document _Writer.print_margin_left0.5print.printer_Microsoft_XPS_Document_Writer.print_margin_right0.5print.p rinter_Microsoft_XPS_Document_Writer.print_margin_top0.5print.printer_Microsoft_XPS_Document_Writer. print_oddpagestrueprint.printer_Microsoft_XPS_Document_Writer.print_orientation0print.printer_Micros oft_XPS_Document_Writer.print_pagedelay500print.printer_Microsoft_XPS_Document_Writer.print_paper_da ta1print.printer_Microsoft_XPS_Document_Writer.print_paper_height 11.00print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type0print.printer_Microsoft_XPS_D ocument_Writer.print_paper_size_unit0print.printer_Microsoft_XPS_Document_Writer.print_paper_width 8.50print.printer_Microsoft_XPS_Document_Writer.print_reversedfalseprint.printer_Microsoft_XPS_Docum ent_Writer.print_scaling 1.00print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fittrueprint.printer_Microsoft_XPS_D ocument_Writer.print_to_filefalseprint.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margi n_bottom0print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left0print.printer_Mic rosoft_XPS_Document_Writer.print_unwriteable_margin_right0print.printer_Microsoft_XPS_Document_Write r.print_unwriteable_margin_top0privacy.clearOnShutdown.cookiesfalseprivacy.clearOnShutdown.downloads falseprivacy.clearOnShutdown.formdatafalseprivacy.clearOnShutdown.historyfalseprivacy.cpd.cookiesfal seprivacy.cpd.sessionsfalseprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.promptOnSanitizefals eprivacy.sanitize.sanitizeOnShutdowntrueprivacy.sanitize.timeSpan0security.enable_ssl2truesecurity.w arn_viewing_mixedfalse




Graphics




Adapter DescriptionNVIDIA GeForce GTX 460M Vendor ID0x10deDevice ID0x0dd1Adapter RAM1535Adapter Driversnvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2umDriver Version9.18.13.623Driver Date8-30-2012Direct2D EnabledtrueDirectWrite Enabledtrue (6.1.7601.17789)ClearType ParametersClearType parameters not foundWebGL RendererGoogle Inc. -- ANGLE (NVIDIA GeForce GTX 460M ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)GPU Accelerated Windows1/1 Direct3D 10


AzureBackenddirect2d







JavaScript






Incremental GC


0






Library Versions




Expected minimum versionVersion in useNSPR4.9.14.9.1NSS3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS Util3.13.6.03.13.6.0NSS SSL3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS S/MIME3.13.6.0 Basic ECC3.13.6.0 Basic ECC




[/code]

aboutlugins

[code] Enabled plugins

Find more information about browser plugins at mozilla.org.
Find updates for installed plugins at mozilla.com/plugincheck.
Help for installing plugins is available from plugindoc.mozdev.org.
Google Update

File: npGoogleUpdate3.dllVersion: 1.3.21.123 Google Update MIME Type Description Suffixes application/x-vnd.google.update3webcontrol.3

application/x-vnd.google.oneclickctrl.9

QuickTime Plug-in 7.7.2

File: npqtplugin7.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes image/tiff TIFF image tif,tiff image/x-tiff TIFF image tif,tiff image/jp2 JPEG2000 image jp2 image/jpeg2000 JPEG2000 image jp2 image/jpeg2000-image JPEG2000 image jp2 image/x-jpeg2000-image JPEG2000 image jp2 QuickTime Plug-in 7.7.2

File: npqtplugin6.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes video/x-m4v Video m4v image/x-macpaint MacPaint image pntg,pnt,mac image/pict PICT image pict,pic,pct image/x-pict PICT image pict,pic,pct image/png PNG image png image/x-png PNG image png image/x-quicktime QuickTime image qtif,qti image/x-sgi SGI image sgi,rgb image/x-targa TGA image targa,tga QuickTime Plug-in 7.7.2

File: npqtplugin5.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes audio/3gpp 3GPP media 3gp,3gpp video/3gpp2 3GPP2 media 3g2,3gp2 audio/3gpp2 3GPP2 media 3g2,3gp2 video/sd-video SD video sdv application/x-mpeg AMC media amc video/mp4 MPEG-4 media mp4 audio/mp4 MPEG-4 media mp4 audio/x-m4a AAC audio m4a audio/x-m4p AAC audio m4p audio/x-m4b AAC audio book m4b QuickTime Plug-in 7.7.2

File: npqtplugin4.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a video/3gpp 3GPP media 3gp,3gpp QuickTime Plug-in 7.7.2

File: npqtplugin3.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes audio/x-gsm GSM audio gsm audio/AMR AMR audio AMR audio/aac AAC audio aac,adts audio/x-aac AAC audio aac,adts audio/x-caf CAF audio caf audio/ac3 AC3 audio ac3 audio/x-ac3 AC3 audio ac3 video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa QuickTime Plug-in 7.7.2

File: npqtplugin2.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes audio/aiff AIFF audio aiff,aif,aifc,cdda audio/x-aiff AIFF audio aiff,aif,aifc,cdda audio/basic uLaw/AU audio au,snd,ulw audio/mid MIDI mid,midi,smf,kar audio/x-midi MIDI mid,midi,smf,kar audio/midi MIDI mid,midi,smf,kar audio/vnd.qcelp QUALCOMM PureVoice audio qcp QuickTime Plug-in 7.7.2

File: npqtplugin.dllVersion: 7.7.2.0 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes application/sdp SDP stream descriptor sdp application/x-sdp SDP stream descriptor sdp application/x-rtsp RTSP stream descriptor rtsp,rts video/quicktime QuickTime Movie mov,qt,mqv video/flc AutoDesk Animator flc,fli,cel audio/x-wav WAVE audio wav,bwf audio/wav WAVE audio wav,bwf Java(TM) Platform SE 7 U7

File: npjp2.dllVersion: 10.7.2.11 Next Generation Java Plug-in 10.7.2 for Mozilla browsers MIME Type Description Suffixes application/x-java-applet Java Applet
application/x-java-bean JavaBeans
application/x-java-vm

application/x-java-applet;version=1.1.1

application/x-java-bean;version=1.1.1

application/x-java-applet;version=1.1

application/x-java-bean;version=1.1

application/x-java-applet;version=1.2

application/x-java-bean;version=1.2

application/x-java-applet;version=1.1.3

application/x-java-bean;version=1.1.3

application/x-java-applet;version=1.1.2

application/x-java-bean;version=1.1.2

application/x-java-applet;version=1.3

application/x-java-bean;version=1.3

application/x-java-applet;version=1.2.2

application/x-java-bean;version=1.2.2

application/x-java-applet;version=1.2.1

application/x-java-bean;version=1.2.1

application/x-java-applet;version=1.3.1

application/x-java-bean;version=1.3.1

application/x-java-applet;version=1.4

application/x-java-bean;version=1.4

application/x-java-applet;version=1.4.1

application/x-java-bean;version=1.4.1

application/x-java-applet;version=1.4.2

application/x-java-bean;version=1.4.2

application/x-java-applet;version=1.5

application/x-java-bean;version=1.5

application/x-java-applet;version=1.6

application/x-java-bean;version=1.6

application/x-java-applet;version=1.7

application/x-java-bean;version=1.7

application/x-java-applet;jpi-version=1.7.0_07

application/x-java-bean;jpi-version=1.7.0_07

application/x-java-applet;deploy=10.7.2

application/x-java-applet;javafx=2.2.1

Java Deployment Toolkit 7.0.70.11

File: npdeployJava1.dllVersion: 10.7.2.11 NPRuntime Script Plug-in Library for Java(TM) Deploy MIME Type Description Suffixes application/java-deployment-toolkit

Shockwave Flash

File: NPSWF32_11_4_402_265.dllVersion: 11.4.402.265 Shockwave Flash 11.4 r402 MIME Type Description Suffixes application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl iTunes Application Detector

File: npitunes.dllVersion: 1.0.1.1 iTunes Detector Plug-in MIME Type Description Suffixes application/itunes-plugin This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
Shockwave for Director

File: np32dsw_1166636.dllVersion: 11.6.6.636 Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636 MIME Type Description Suffixes application/x-director Shockwave Movie dir,dxr,dcr Adobe Acrobat

File: nppdf32.dllVersion: 10.1.4.38 Adobe PDF Plug-In For Firefox and Netscape 10.1.4 MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Shockwave for Director

File: np32dsw_1165635.dllVersion: 11.6.5.635 Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635 MIME Type Description Suffixes application/x-director Shockwave Movie dir,dxr,dcr VLC Web Plugin

File: npvlc.dllVersion: 2.0.2.0 VLC media player Web Plugin 2.0.2 MIME Type Description Suffixes audio/mpeg MPEG audio mp2,mp3,mpga,mpega audio/x-mpeg MPEG audio mp2,mp3,mpga,mpega video/mpeg MPEG video mpg,mpeg,mpe video/x-mpeg MPEG video mpg,mpeg,mpe video/mpeg-system MPEG video mpg,mpeg,mpe,vob video/x-mpeg-system MPEG video mpg,mpeg,mpe,vob audio/mp4 MPEG-4 audio aac,mp4,mpg4 audio/x-m4a MPEG-4 audio m4a video/mp4 MPEG-4 video mp4,mpg4 application/mpeg4-iod MPEG-4 video mp4,mpg4 application/mpeg4-muxcodetable MPEG-4 video mp4,mpg4 video/x-m4v MPEG-4 video m4v video/x-msvideo AVI video avi application/ogg Ogg stream ogg video/ogg Ogg video ogv application/x-ogg Ogg stream ogg application/x-vlc-plugin VLC plug-in
video/x-ms-asf-plugin Windows Media Video asf,asx video/x-ms-asf Windows Media Video asf,asx application/x-mplayer2 Windows Media
video/x-ms-wmv Windows Media wmv video/x-ms-wvx Windows Media Video wvx audio/x-ms-wma Windows Media Audio wma application/x-google-vlc-plugin Google VLC plug-in
audio/wav WAV audio wav audio/x-wav WAV audio wav audio/3gpp 3GPP audio 3gp,3gpp video/3gpp 3GPP video 3gp,3gpp audio/3gpp2 3GPP2 audio 3g2,3gpp2 video/3gpp2 3GPP2 video 3g2,3gpp2 video/divx DivX video divx video/flv FLV video flv video/x-flv FLV video flv application/x-matroska Matroska video mkv video/x-matroska Matroska video mkv audio/x-matroska Matroska audio mka application/xspf+xml Playlist xspf xspf audio/x-mpegurl MPEG audio m3u video/webm WebM video webm audio/webm WebM audio webm application/vnd.rn-realmedia Real Media File rm audio/x-realaudio Real Media Audio ra audio/amr AMR audio amr audio/x-flac FLAC audio flac Silverlight Plug-In

File: npctrl.dllVersion: 5.1.10411.0 5.1.10411.0 MIME Type Description Suffixes application/x-silverlight npctrl scr application/x-silverlight-2


[/code]

Ok, It might be the Norton add-on..
But firstly, lets just check the site works when Firefox is in safe mode.
So, run it in safe mode, and see if you can log in to your site
https://support.mozilla.org/en-US/kb...x-in-safe-mode

If it works, restart Firefox & lets try to narrow it down a bit.
Norton can sometimes be a problem, so
Firefox button> addons> Extensions> and disable Norton Vulnerability Protection addon.
Restart Firefox and try again at your mail site.

Report back your findings