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Windows 7: Missing sub-folders in Windows Live Mail


21 Oct 2012   #1

Windows 7 professional (64 bit)
 
 
Missing sub-folders in Windows Live Mail

Hi all.

I'm having a problem with my folders in Windows Live Mail.

I sync my WLM only with my Hotmail (now outlook) account. (The problem was there before switching to outlook).
I have some missing sub-folders in my folder list. The strange thing is though, I can search and find the mail within the missing folders and the associated info for such mail indicates that it is located in one of the folders I cannot find.
I do not see any way of expanding the parent folders or navigating to the missing mail without doing a specific search for the item.

I have found online suggestions to remove and reinstall my hotmail account. However, many posters report the problem reappearing, so I'd much prefer to find the root of the problem.

Anyone seen this before?

Thanks in advance,

SJ.

My System SpecsSystem Spec
.

21 Oct 2012   #2

Win7 H.Prem. 32bit+SP1
 
 

Hi SJ,
not sure what you mean in Sub Folders, here's how mine looks.

Name:  Capture.JPG
Views: 259
Size:  17.1 KB


My System SpecsSystem Spec
22 Oct 2012   #3

Windows 7 professional (64 bit)
 
 

Hi Roderunner,

My setup for my online account is approx 20 folders which I created (friends, family, work, etc...). All these folders are displayed. Within family, for example, I have the sub folders Mum & Dad, Brother and Sister. It is these folders which are hidden.

Cheers,
SJ
My System SpecsSystem Spec
.


22 Oct 2012   #4

Win7 H.Prem. 32bit+SP1
 
 

Might work better if each category had it's own folder instead of sub folders.
My System SpecsSystem Spec
23 Oct 2012   #5

Windows 7 professional (64 bit)
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Might work better if each category had it's own folder instead of sub folders.

Unfortunately that would be a pain for me, I quite like the way I have all my folders set up in Outlook.com, I'd just like to replicate what I am used to in WLM.
My System SpecsSystem Spec
19 Jun 2013   #6

Windows 7 Home Premium 64bit
 
 
Easy Answer

I was missing sub-folders. I found an easy way to restore them.

1. Simply create a sub-folder in each folder on your account where sub-folders are missing. I used the letter "a" as the folder name.

2. Then close and re-open Windows Live Mail. The missing sub-folders miraculously reappear.

3. I deleted the "a" sub-folders after finishing the process.

That's it. The whole process .
My System SpecsSystem Spec
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 Missing sub-folders in Windows Live Mail




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