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Windows 7: Could not select 'Inbox' on the IMAP server. WLM.


24 Oct 2012   #1

Windows 7 Home Premium 64 bit OS
 
 
Could not select 'Inbox' on the IMAP server. WLM.

I get the above message when emails download. It also says: Try updating the folder list and then try again. The details of the message are: system error (failure). Acct: Gmail
Server: imap.gmail.com Protocol: IMAP Port: 993 Secure (SSL) 1 Code: 800cccd2
I have Windows 7, 64 bit, this in Windows Live Mail my Gmail account


I am also having a problem with my yahoo email account on WLM. When downloading email I get a message that my password is wrong but it is not. I use the same password on my iPad for my Yahoo account with no problem. Caps lock is not on when I enter it. I have re-entered five times. Does anyone know what to do?

My System SpecsSystem Spec
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24 Oct 2012   #2

Win7 H.Prem. 32bit+SP1
 
 

I find using POP3 to access my Gmail in WLM far easier to use.
My System SpecsSystem Spec
24 Oct 2012   #3

Windows 7 Home Premium 64 bit OS
 
 

How do I change it to POP3?
My System SpecsSystem Spec
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25 Oct 2012   #4

Win7 H.Prem. 32bit+SP1
 
 

Read this. WLM Mail Tips.docx more info later.


My System SpecsSystem Spec
25 Oct 2012   #5

Windows 7 Home Premium 64 bit OS
 
 

Quote   Quote: Originally Posted by Roderunner View Post
I find using POP3 to access my Gmail in WLM far easier to use.
This link won't open anything. Thanks though.
My System SpecsSystem Spec
25 Oct 2012   #6

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

Roderunner has a nice document that should help, and the link works for me to open a Word (docx) document.
You need MS Word or a program that can read a docx file to use the document in the link.

If that Word doc doesn't get you sorted, a few things I'll add:
I use IMAP Gmail with WLM 2012 and it works very well for me - i never saw your "800cccd2" error.
You may need to log in to the Gmail web page to enable IMAP and/or POP for your account.
That's shown in Roderunner's doc (and my screen print below).
You can also do a search for 800cccd2 and try other suggested solutions you find.

Re "How do I change it to POP3?"

When I want to change an account type from IMAP to POP3 (or any account type change),
I create and test a new client account for the same email address with the new (POP3) account type.
Then I delete the old (IMAP) client account that i don't want to use anymore.
I don't know if there is a way to change an account from one type to another after the account is created.
In my screen print below, i can NOT edit/change the server (account type) from IMAP to POP!
I haven't found if this type of change is possible without creating and deleting an account.
I DO NOT ever create or delete a new email provider (GMAIL) account to make this type of change!

If anyone knows an easier way to change an account from IMAP to POP, I'd like to know how to do it.

note: As far as I know adding an IMAP account creates a specific data file/folder set when the account is added to an email client (WLM).

Here's a WLM screen print - i can't change the server type fom IMAP to POP...
Name:  WMLSP01.PNG
Views: 2
Size:  31.5 KB

Here's a Gmail web settings page that shows IMAP and POP settings:
Could not select 'Inbox' on the IMAP server. WLM.-wmlsp02.png


My System SpecsSystem Spec
25 Oct 2012   #7

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by mkj3757 View Post

This link won't open anything. Thanks though.
Here's the same file as my last post in pdf. WLM Mail Tips.pdf


My System SpecsSystem Spec
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 Could not select 'Inbox' on the IMAP server. WLM.




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