windows live mail is no longer receiving emails. what to do?

When I made the switch to wlm (2011) from outlook express everything was working fine for a couple of months. About five days ago, it seemed that I was getting very few emails, so I checked my OE account on another computer and realized that numerous emails had not made it onto wlm. I did the repair and then downloaded the 2012 version, but none of these things have fixed the problem. Can anybody help me? Thanks in advance!

Hi Jeannette, welcome to Seven Forums.
Are your account settings in WLM correct, and do you use a Microsoft Account to Sign-in?

In my experience using WLM, it can get corrupted from time to time for no apparent reason. A simple uninstall and reinstall generally fixes that. There is an updated version of Essentials, 2012. You might want to get it.

Windows Essentials - Download Windows Live Essentials

Yes, but...

would a simple uninstall then install mean that I would lose all of my emails and contacts? Fortunately, I have my emails on that other computer, so it wouldn't be as bad as it could be. I feel discouraged if this is something that happens every so often and has to be rectified. Maybe I need to consider a different email server. My son set up a gmail acct on my laptop and gmail seems to get good reviews. I don't really use this account and am feeling quite familiar with wlm, so hate to change. Or, maybe have my other emails transferred to gmail, but then I'd have to check email on the laptop everyday, which is inconvenient. I know, getting old, ha ha, have tried to keep the same cell phone for years so I don't have to learn a new one!

Thank you so much for your help! I did install the 2012 wlm and still have the same problem.

Hi Jeannette,
If you upgrade WLM you lose nothing. Re install you lose everything. This is what I suggest. View attachment WLM Mail Tips.docx + You could forward your mail to Gmail.

Thank you for your help...I will look closely at the info you sent!