would a simple uninstall then install mean that I would lose all of my emails and contacts? Fortunately, I have my emails on that other computer, so it wouldn't be as bad as it could be. I feel discouraged if this is something that happens every so often and has to be rectified. Maybe I need to consider a different email server. My son set up a gmail acct on my laptop and gmail seems to get good reviews. I don't really use this account and am feeling quite familiar with wlm, so hate to change. Or, maybe have my other emails transferred to gmail, but then I'd have to check email on the laptop everyday, which is inconvenient. I know, getting old, ha ha, have tried to keep the same cell phone for years so I don't have to learn a new one!
Thank you so much for your help! I did install the 2012 wlm and still have the same problem.