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Windows 7: windows live mail is no longer receiving emails. what to do?

28 Oct 2012   #1

Windows7 Home Premium 64 bit
 
 
windows live mail is no longer receiving emails. what to do?

When I made the switch to wlm (2011) from outlook express everything was working fine for a couple of months. About five days ago, it seemed that I was getting very few emails, so I checked my OE account on another computer and realized that numerous emails had not made it onto wlm. I did the repair and then downloaded the 2012 version, but none of these things have fixed the problem. Can anybody help me? Thanks in advance!

My System SpecsSystem Spec
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28 Oct 2012   #2

Win7 H.Prem. 32bit+SP1
 
 

Hi Jeannette, welcome to Seven Forums.
Are your account settings in WLM correct, and do you use a Microsoft Account to Sign-in?
My System SpecsSystem Spec
28 Oct 2012   #3

Windows 7 Ultimate 64 bit
 
 

In my experience using WLM, it can get corrupted from time to time for no apparent reason. A simple uninstall and reinstall generally fixes that. There is an updated version of Essentials, 2012. You might want to get it.

Windows Essentials - Download Windows Live Essentials
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29 Oct 2012   #4

Windows7 Home Premium 64 bit
 
 
Yes, but...

would a simple uninstall then install mean that I would lose all of my emails and contacts? Fortunately, I have my emails on that other computer, so it wouldn't be as bad as it could be. I feel discouraged if this is something that happens every so often and has to be rectified. Maybe I need to consider a different email server. My son set up a gmail acct on my laptop and gmail seems to get good reviews. I don't really use this account and am feeling quite familiar with wlm, so hate to change. Or, maybe have my other emails transferred to gmail, but then I'd have to check email on the laptop everyday, which is inconvenient. I know, getting old, ha ha, have tried to keep the same cell phone for years so I don't have to learn a new one!

Thank you so much for your help! I did install the 2012 wlm and still have the same problem.
My System SpecsSystem Spec
29 Oct 2012   #5

Win7 H.Prem. 32bit+SP1
 
 

Hi Jeannette,
If you upgrade WLM you lose nothing. Re install you lose everything. This is what I suggest. WLM Mail Tips.docx + You could forward your mail to Gmail.


My System SpecsSystem Spec
30 Oct 2012   #6

Windows7 Home Premium 64 bit
 
 

Thank you for your help...I will look closely at the info you sent!
My System SpecsSystem Spec
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 windows live mail is no longer receiving emails. what to do?





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