java won't run in IE9, will run in Firefox and Chrome

I

imaddicted2u

New member
I'm using Windows 7 Ultimate 64 bit. Java won't run in IE9 but will run in Firefox and Chrome. When I go to Verify Java Version at Java.com in Firefox and Chrome they return Version 7 Update 9 but the test never returns a result in IE9. I uninstalled and reinstalled Java, Java add-ons are enabled. Security settings look ok.
Some sites return "An add-on for this website failed to run". Same sites in Firefox and Chrome work fine. Java games don't work in IE9 but same games play in Firefox and Chrome.
Any thought on where I can start looking?

Edit:
The site http://www.javatester.org/enabled.html says IE9 can't run Java while it says Firefox and Chrome can run Java.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
Have you tried resetting IE9 Go tools in the upper right hand corner of your IE9 browser. Select internet options then the advanced tab down at the bottom click reset then reset again you should get a pop up box that will get three green check marks after that restart IE9 and test your Java. You will have to reset your home page if you do not use MSN as homepage,
 

My Computer

Computer Manufacturer/Model Number
Self Built:kellymac35/TOSHIBA LAPTOP X775 3DV78
OS
WINDOWS 7 Ultimate x64 Full
CPU
INTEL i7 930/INTEL i7 2630QM 2.9 GHz With Turbo Boost
Motherboard
EVGA X58 3X SLI CLASSIFIED/TOSHIBA
Memory
MUSHKIN ENHANCED 12GB/8GB SAMSUNG DDR3 1333 MHz
Graphics Card(s)
EVGA GTX570 S.C(SLI) FERMI /GTX560M 1.5GB of GDDR 5 DISCRETE
Sound Card
REALTEK ON BOARD /BUILT IN HARMAN KARDON STEREO SPKS
Monitor(s) Displays
TOSHIBA 32'' /17.3" LCD 3D READY 120 Hz LED BACKLIT
Screen Resolution
1360x768/1920x1080
Hard Drives
MUSHKIN Enhanced Callisto Deluxe SSD X 2 240GB RAID 0/MUSHKIN Enhanced Callisto Deluxe 240 GB SSD 750 GB Serial ATA Hard Drive
PSU
CORSAIR Professional Series AX1200 1200W
Case
THERMALTAKE Xaser VI
Cooling
CORSAIR HYDRO SERIES H70
Keyboard
Logitech MX 3200/PREMIUM RAISED TILE LED BACKLIT
Mouse
Logitech
Internet Speed
DSL
Other Info
(SPDIF) To Kenwood VR-6070 Lucasfilm THX Select Surround EX
Yep, tried it but just in case, I uninstalled Java, reset IE9, Restarted Windows, Installed Java from previously saved file, Opened IE9, Tested Java, Nope Didn't work. Retested Java from Firefox and Chrome, both have java working.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
Why not install straight from the Java website instead of the previous saved file? Worth a shot.
 

My Computer

Computer Manufacturer/Model Number
Self Built:kellymac35/TOSHIBA LAPTOP X775 3DV78
OS
WINDOWS 7 Ultimate x64 Full
CPU
INTEL i7 930/INTEL i7 2630QM 2.9 GHz With Turbo Boost
Motherboard
EVGA X58 3X SLI CLASSIFIED/TOSHIBA
Memory
MUSHKIN ENHANCED 12GB/8GB SAMSUNG DDR3 1333 MHz
Graphics Card(s)
EVGA GTX570 S.C(SLI) FERMI /GTX560M 1.5GB of GDDR 5 DISCRETE
Sound Card
REALTEK ON BOARD /BUILT IN HARMAN KARDON STEREO SPKS
Monitor(s) Displays
TOSHIBA 32'' /17.3" LCD 3D READY 120 Hz LED BACKLIT
Screen Resolution
1360x768/1920x1080
Hard Drives
MUSHKIN Enhanced Callisto Deluxe SSD X 2 240GB RAID 0/MUSHKIN Enhanced Callisto Deluxe 240 GB SSD 750 GB Serial ATA Hard Drive
PSU
CORSAIR Professional Series AX1200 1200W
Case
THERMALTAKE Xaser VI
Cooling
CORSAIR HYDRO SERIES H70
Keyboard
Logitech MX 3200/PREMIUM RAISED TILE LED BACKLIT
Mouse
Logitech
Internet Speed
DSL
Other Info
(SPDIF) To Kenwood VR-6070 Lucasfilm THX Select Surround EX
Did both, Tried installing many times from website, didn't work. Saved the java install file from the website so I could install right after a restart without opening IE9, didn't work either.
I also used javara, it is supposed to remove all traces of previously installed java versions, then reintsalled java, Tested again, didn't work.
I'm going to try installing the 64 bit java version although I only use 32 bit browsers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
After installing 64 bit java and running 64 bit IE9 the java verifies properly.
However, 32 bit IE9 still doesn't verify java properly. Very strange.
I'm running out of ideas.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
imaddicted2u have you tried sfc/scannow?
 

My Computer

Computer Manufacturer/Model Number
Self Built:kellymac35/TOSHIBA LAPTOP X775 3DV78
OS
WINDOWS 7 Ultimate x64 Full
CPU
INTEL i7 930/INTEL i7 2630QM 2.9 GHz With Turbo Boost
Motherboard
EVGA X58 3X SLI CLASSIFIED/TOSHIBA
Memory
MUSHKIN ENHANCED 12GB/8GB SAMSUNG DDR3 1333 MHz
Graphics Card(s)
EVGA GTX570 S.C(SLI) FERMI /GTX560M 1.5GB of GDDR 5 DISCRETE
Sound Card
REALTEK ON BOARD /BUILT IN HARMAN KARDON STEREO SPKS
Monitor(s) Displays
TOSHIBA 32'' /17.3" LCD 3D READY 120 Hz LED BACKLIT
Screen Resolution
1360x768/1920x1080
Hard Drives
MUSHKIN Enhanced Callisto Deluxe SSD X 2 240GB RAID 0/MUSHKIN Enhanced Callisto Deluxe 240 GB SSD 750 GB Serial ATA Hard Drive
PSU
CORSAIR Professional Series AX1200 1200W
Case
THERMALTAKE Xaser VI
Cooling
CORSAIR HYDRO SERIES H70
Keyboard
Logitech MX 3200/PREMIUM RAISED TILE LED BACKLIT
Mouse
Logitech
Internet Speed
DSL
Other Info
(SPDIF) To Kenwood VR-6070 Lucasfilm THX Select Surround EX
Thanks for the input.
running sfc /scannow
Came back clean.
Ran a Malwarebytes scan, nothing found.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
I unstalled java again and I noticed that Sun Java Console is still listed as Enabled in the IE9 Add-on list. I wonder if that is associated with my issue? I haven't been able to figure out how to remove it.
javaconsolestillappears.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
Found a registry key that referenced "Sun Java Console", deleted it and it no longer appears in the Add-ons list.
However, "Deployment Toolkit" from Oracle appeared in the Add-ons list. Used CCleaner to remove it. It doesn't show up now.
I'm going to try a reboot and reinstall java to see what happen, fingers crossed.
Java should just work this is getting far too complicated.
New information, after reinstall of java, still not working but oddly, this time there are more add-ons listed.
javaaddonsafter.jpg
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
Discovery> I created a new user account, logged on to it, Java works in IE9.
Looks like the root cause is a corrupted user profile.
Now to figure out how to get my settings to the new profile.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
Well, copied my profile to the new one created per these instructions Fix a corrupted user profile
Java problem moved with the copied files.
So in the new user profile, java worked until I copied in my old profile.
I also did a system restore to a time prior to the issue cropping up, java still not working.
Any ideas what I should try next?
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
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