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Windows 7: can't access microsoft website

06 Dec 2012   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Thanks, we call "se", MSE and just add "Also" instead of "nb" since these aren't conventions we knew.

There is a free MBAM, MalwareBytes Anti Malware, and when installing there should be an option to tick for Trial version, you don't want that. The link in my sig should show Free and Pro versions as well.

Eset online scanner may root out some issues. http://www.eset.com/us/online-scanner/


My System SpecsSystem Spec
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06 Dec 2012   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I think the 3 of us are getting on the same page now.
As Britton 30 has posted MBAM Free will work just fine. Along with the scans posted in #7.
This was requested because some infection will alter your system and change things that will give problems with your activation.
Windows Genuine and Activation Issue Posting Instructions
---------------------------
Note:
1. Cell phone texting acronyms or the such just confuse things.
Note: 2: Many infections will try to stop you from going on line to help sites like MBAM, MSE ect.
My System SpecsSystem Spec
06 Dec 2012   #13
sandpd

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

can you believe this?

can't access microsoft website-result.jpg
ESET Online Scanner Result


My System SpecsSystem Spec
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07 Dec 2012   #14
sandpd

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

forgive me for the delay with the test results. we do have a general elections going on here today. it's been a very hectic build up to this day.

it hasn't been easy trying to find solutions to this microsoft website thing and meeting dealines at work as well.

britton30, layback b, thank you guys for your patience. i'll get back online as soon as i can.
My System SpecsSystem Spec
07 Dec 2012   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

No hurry, we will be here.
My System SpecsSystem Spec
07 Dec 2012   #16
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

....and so will MS.
My System SpecsSystem Spec
08 Dec 2012   #17
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Just as an easy, quick confirmation, see if this page displays correctly (explanations below)

Conficker Eye Chart

A Guy
My System SpecsSystem Spec
09 Dec 2012   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

A Guy that is a great site. I Book marked it.
My System SpecsSystem Spec
09 Dec 2012   #19
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Thanks, it's not been "in the news" lately, but Conficker is still out there. Easier then trying through a proxy. A Guy
My System SpecsSystem Spec
09 Dec 2012   #20
sandpd

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

solved

yes i have solved the mystery....yipeeeee!....and it has absolutely nothing to do with computer prowess. you all know i don't possess those skills and i'll be the first to admit to that.

i was just going through a process of elimination trying to figure out if something on the system was causing this and boom, the golding gates to microsoft was once again opened to yours truly with red carpets and all haha.

as you can imagine, the first place i headed to was the validation page What is validation and how does it work? - Microsoft Windows
just to check and make sure no changes had been made to my copy of windows.

i did the validation....even allowed them to install something or the other on the system....and at the end of the validation, a page with..

"Because Windows installed on your pc is Genuine, enjoy the Security, Reliability and Protection it provides"

showed up and i knew i was in business again....safe!

the service providers we have here do have challengies and i accept that because they do the best they can. connections are very erratic to put it at best.
so i have two modems from two different providers and when one goes down i use the other.

this modem that apparently is cutting me off the microsoft website, is actually the fastest of the two and that was the modem i was using when this problem started.

after appllying whatever little troubleshooting skills i know to and subjecting myself to that online scan....something i don't usually do is to allow online sites into my system, but i had full trust and faith in both britton30 and layback b hence the reason i went along with this.

after all this and nothing being detected, i decided to check to see if the problem could be coming from my connection to the internet.

i uninstalled the software for the modem i was using when all this started....using revo uninstaller to make sure i got raid of everything....restarted the system and installed the other modem's software. the first address i typed in when that browser launched was "genuine windows" and you can well imagine the sigh of relief as the page unfolded right infront of me....haha.

i did a little tour within microsoft just to make sure this wasn't all just a dream. so i did the validation again base on advice from layback b that some of these viruses would try to cut you off from the sites that matter most by altering the validity of your copy of windows. glad to say all is well that ends well.

before i go let me thank both britton30 and layback b for showing interest. much appreciated. there is also a gentleman here that i've never interacted with and i think the name is brink or shawn or both. sir, what you have done with this forum is truly remarkable, hats off to you.

i'm not sure if you started this forum, if you are part of an original team or whatever, but whoever you are thank you very much. you are what great men are made of. and all this just for the love of it? wow!

the way you guys have managed to organise such a complex site to make for such easy searching, easy reading, gentle autmosphere and tons of information, is truly, truly remarkable.

because of this, i wasn't duly worried if i couldn't access ms site again because i know i can always find anything i want right here. thanks again guys and brinks man, you are a gem brother. great tutorials. congrats to all ms awardees. proud to be a member.
My System SpecsSystem Spec
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 can't access microsoft website




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