well i decided to try another browser so just installed firefox, tried connecting to microsoft.com and....no suitable nodes are available to serve your request....is what i got.
i'm probably stupid for not being able to figure out what the hell is happening here....for all you know, it could very well be a very simple solution to fixing this....truth is, i don't know much 'bout these things. forgive me.
but look i'll bow out gracefully, i know how busy everybody is these days guys so no hard feelings.
nb: not sure if i should close the thread by marking it "solved" or just leave it like this.