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Windows 7: Windows Live Mail 2011 Error - Unable to send emails, only can receive

12 Dec 2012   #1

Windows 7 Professional
Windows Live Mail 2011 Error - Unable to send emails, only can receive

Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 26
Secure(SSL): No
Socket Error: 10060

Iím currently using Windows Live mail 2011 and I have switched from Windows mail which had worked for me perfectly. However, upon switching to Windows Live mail 2011, I discover this error after several weeks of good usage. I have tried to narrow down the possibilities of this error to a few below:

- My ISP is working fine, no issue. It worked well on my outlook - it can send and receive.

- Weeks after I switch from Windows Mail to Windows Live mail it worked very well - it can send and receive.

- I notice that on the top right hand corner,there is a sign in icon. Previously, I didnít sign in and it still worked perfectly.

- I have tried wireless and wired connection,both worked perfectly online. Both allows my Windows Live mail to receive emails but I just canít send emails out.

- I have tried to change SMTP to Port 567 but it didnt work. Port 26 seems proper.

- My WLMaccount is sync via POP/IMAP. I have POP3.

- I have tried to windows update and did Windows Live Essential repair, restart WLM, delete emails from outbox, restart Laptop; but it still didnt work.

Maybe its also helpful to point out that, it was after I installed Microsoft Security Essential, that this issue came up. Previously, I had Norton and there were no issues. After I uninstall Norton and install MSE, I start to encounter this. However, when I tried to turn MSE off and tried sending the email, it is still the same error.

I have also compare my settings with this: link however, it remains consistant.

So it beats me why am I having this error.

Your kind help are appreciated. Its very important that I resolve this issue.


My System SpecsSystem Spec
13 Dec 2012   #2

Windows 7 Professional

I have found the issue. My company has blocked SMTP emails from sending and my port was 26 instead of 25.

My System SpecsSystem Spec

 Windows Live Mail 2011 Error - Unable to send emails, only can receive

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