IE9 did not finishing installing on Windows 7 64-bit

ThrashZone said:

Fill in your System spec's page,
System Info - See Your System Specs
More options for windows update errors,
https://www.sevenforums.com/windows-updates-activation/264840-windows-update-posting-instructions.html
Open reliability monitor,
Reliability Monitor

IE9_main.log:

02:56.204: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE99971.tmp\IE9-neutral.Downloaded\Windows6.1-KB982861-x64.cab /quiet /norestart
08:29.640: INFO: Process exit code 0x00000490 (1168) [Element not found. ]
08:29.640: ERROR: Neutral MSU installation failed (exit code = 0x00000490 (1168)).
08:29.640: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000490 returned 0x00000000.
08:29.640: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
08:29.765: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
08:29.968: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
08:40.467: INFO: Setup exit code 0x00000490 (1168) [Element not found. ]


CBS.log:

2014-01-06 20:31:47, Error CBS Failed to resolve package 'Package_5_for_KB2647516~31bf3856ad364e35~amd64~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:47, Info CBS Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:47, Info CBS Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:47, Info CBS Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:47, Info CSI 00000028@2014/1/6:18:31:47.068 CSI Transaction @0x1e4c140 destroyed
2014-01-06 20:31:47, Info CBS Perf: InstallUninstallChain complete.
2014-01-06 20:31:47, Info CBS Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:47, Error CBS Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:47, Info CBS WER: Generating failure report for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: DISM Package Manager Provider
2014-01-06 20:31:47, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-06 20:31:47, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2014-01-06 20:31:47, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2014-01-06 20:31:48, Info CBS Reboot mark refs: 0
2014-01-06 20:31:48, Info CBS SQM: Reporting package change for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 601, first merged sequence: 601
2014-01-06 20:31:48, Info CBS SQM: Upload requested for report: PackageChangeBegin_Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421, session id: 142859, sample type: Standard
2014-01-06 20:31:48, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-01-06 20:31:48, Info CBS SQM: Reporting package change completion for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421, current: Staged, original: Absent, target: Installed, status: 0x80070490, failure source: Execute, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 601, first merged sequence: 601
2014-01-06 20:31:48, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:48, Info CBS SQM: Win SAT assessment state is invalid.
2014-01-06 20:31:48, Info CBS SQM: average disk throughput datapoint is invalid [HRESULT = 0x80004005 - E_FAIL]
2014-01-06 20:31:48, Info CBS SQM: Upload requested for report: PackageChangeEnd_Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421, session id: 142862, sample type: Standard
2014-01-06 20:31:48, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-01-06 20:31:48, Info CBS Enabling LKG boot option
2014-01-06 20:31:48, Info CBS Exec: End: nested restore point - complete.
2014-01-06 20:31:48, Info CBS Restored system sleep block state: 0x80000000
2014-01-06 20:31:48, Info CBS Exec: Processing complete. Session: 30345997_1801635363, Package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:48, Error CBS Failed to perform operation. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-01-06 20:31:48, Info CBS Session: 30345997_1801635363 finalized. Reboot required: no [HRESULT = 0x80070490 - ERROR_NOT_FOUND]


Reliability Monitor Output looks good/reliable enough. I am able to perform all other updates successfully, I only have an issue with upgrading IE.

The error I get while installing IE9 is: "Internet Explorer did not finish installing. For more information, see the Internet Explorer Troubleshooter. This link is also on your desktop for later reference."

The error I get in Windows Event Viewer is:
"Package 982861 failed to be changed to the Installed state. Status: 0x80070490."


CheckSUR.log:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-01-06 16:45
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1949
No errors detected

This came up on a search,
Windows 7 Service Pack 1 x64 Installation Failure error code - Microsoft Community

This model originally came with Windows 7 Professional installed. Did you upgrade to Enterprise?

Jacee said:

This model originally came with Windows 7 Professional installed. Did you upgrade to Enterprise?

Yes, I did a clean install with Enterprise Edition and please keep in mind that SP1 was embedded, thus no way of uninstalling it and re-installing it.

Where did you get your copy of Windows 7 Enterprise edition?

Jacee said:

Where did you get your copy of Windows 7 Enterprise edition?

I ask again.

Sorry it came to that but thanks for the update,
Cheers.