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Windows 7: Inbox Accidentally Deleted in Windows Live Mail 2011


23 Dec 2012   #11

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by PhilippeMonnet View Post
Yes, we found a restore point AFTER the disaster, but it changed nothing. Regarding Outlook.com, we'll try that later today and will let you know. Keep coming up with ideas ... my wife is not pleased!
Maybe a typo on your part, but you want a restore point from BEFORE the disaster

A Guy

My System SpecsSystem Spec
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23 Dec 2012   #12

Windows 7 64bit
 
 

Dear Robinb9,
Many thanks for this - the best reply yet - but we appear to have also lost our Account in Export Mail, as well as the Inbox, so the only thing that shows up in our "Accounts" window is "Microsoft Communities", so we are flummoxed. How could all this have happened by clicking on two key ?! How can a programme allow itself to lose its most vital component and be thus utterly crippled?
As we have another computer, we are temporarily out of trouble, and will wait until our "computer man" returns from his holiday in America (!). We are in London. Many, many thanks.
My System SpecsSystem Spec
23 Dec 2012   #13

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

Quote   Quote: Originally Posted by PhilippeMonnet View Post
Dear Robinb9,
Many thanks for this - the best reply yet - but we appear to have also lost our Account in Export Mail, as well as the Inbox, so the only thing that shows up in our "Accounts" window is "Microsoft Communities", so we are flummoxed. How could all this have happened by clicking on two key ?! How can a programme allow itself to lose its most vital component and be thus utterly crippled?
As we have another computer, we are temporarily out of trouble, and will wait until our "computer man" returns from his holiday in America (!). We are in London. Many, many thanks.
the account you had was it a outlook.live account or a live.mail account or hotmail or msn account?
If so try this:
go onto the web browser and log into the account you had. EVERYTHING should be there,, inbox, out box etc. with all your emails.
If it is then all you need to do is either do a repair (try that one first- to do it go into Control Panel and Highlight Windows Live Essentials and uninstall it but instead of uninstalling it will give you an option to repair it. Try that first and see if it puts back everything.

If not- download the same version you have now, you can still get 2011 if that is what you have, once you install it, make the email account using the imap not the pop account for this account.
Once made Windows live mail will ask you to sign in- sign in with the account you signed into on the web browser. It will tell you it is doing a sync. It might take up to 10 minutes or so to sync the account.
Once it syncs all your emails should show up including contacts

Let us know if this works please, you have nothing to loose at this point but to try it
My System SpecsSystem Spec
.


24 Dec 2012   #14

Windows 7 64bit
 
 

Dear Robinb9,
We have followed your advice and found all the steps, backed up all files and contacts, and ... repaired WLM 2011, only to find that, sadly, nothing had changed. Nothing lost, mind you! However, Inbox still either missing OR somehow hidden and seemingly irretrievable. When trying to send an email, a flag states "The message could not be sent. You do not have any accounts configured for sending email. Please verify your Account configuration." This is because we have an account with Onetel, not with Live.Mail. We only use WLM as software on our PC. Perhaps now we should reinstall, but if we do, how do we bring back all the backed up files from the My Documents (when right-clicking these, there is no option to Send To WLM) ? Many thanks for your time and consideration. Meanwhile if you have too much time on your hands, and want a little Christmas treat, go to The Films Of Orpheus Channel on YouTube and check out our New Year "Communication" called D Minor Suite - Trailer - Part TWO. All good seasonal wishes. Philippe and Martina Monnet.
My System SpecsSystem Spec
24 Dec 2012   #15

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

This tutorial will show you how to export your backup
Windows Live Mail - Export and Import Email Messages
Happy holiday
My System SpecsSystem Spec
24 Dec 2012   #16

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

Now that I realize you r only using the program with a regular ISP, you never said that before, when u set up wlm did you happen to set up in options. Leave the mail on the server? If you did, when u uninstall the program , reinstall it, reset up your ISP account, all your emails. And I mean All, ( except, the send ones) will come back in

If not you can still take the chance and reinstall, you might be surprised and once you put back the ISP email account it will all be there

The other solution, is if your ISP has web based email, find out the URL for it, as long as you know the username and password, when you sign in, all your emails should be there so at least you can view them this way, and anyone's you want to go to WLM, you can forward them back to you and bring them into the program
My System SpecsSystem Spec
24 Dec 2012   #17

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

A guy, just so you know going back to a previous restore point does not work for WLM, unfortunately , I have intentionally deleted accounts , deleted boxes, and going back did nada.
I did the same thing but did not go back and boxes came back on a uninstall and reinstall. As good as this program is it has lots of bugs
My System SpecsSystem Spec
24 Dec 2012   #18

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by PhilippeMonnet View Post
Dear Robinb9,
We have followed your advice and found all the steps, backed up all files and contacts, and ... repaired WLM 2011, only to find that, sadly, nothing had changed. Nothing lost, mind you! However, Inbox still either missing OR somehow hidden and seemingly irretrievable. When trying to send an email, a flag states "The message could not be sent. You do not have any accounts configured for sending email. Please verify your Account configuration." This is because we have an account with Onetel, not with Live.Mail. We only use WLM as software on our PC. Perhaps now we should reinstall, but if we do, how do we bring back all the backed up files from the My Documents (when right-clicking these, there is no option to Send To WLM) ? Many thanks for your time and consideration. Meanwhile if you have too much time on your hands, and want a little Christmas treat, go to The Films Of Orpheus Channel on YouTube and check out our New Year "Communication" called D Minor Suite - Trailer - Part TWO. All good seasonal wishes. Philippe and Martina Monnet.
I provided a possible solution in post #7 in this thread, did you try it? If not, it may be a simple answer to your problem.

The following link provides some information about Outlook.com, you may want to review it for more details;

Microsoft Outlook.Com: A Hands On First Look | PCWorld
My System SpecsSystem Spec
24 Dec 2012   #19

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

You can also try Recuva - Undelete, Unerase, File and Disk Recovery - Free Download and see if it can recover your files. Does a great job and is free.

Jim
My System SpecsSystem Spec
26 Dec 2012   #20

Windows 7 64bit
 
 

Dear Robinb9,

Done it! Backed up, reinstalled, etc. etc. although now we have WLM 2012! But to our utter dismay, there was still no INBOX in the reinstalled version!! But a flag came up stating "Connect to Live Mail". We typed in our email address and incoming and outgoing server addresses ... and the Inbox instantly reappeared. Interestingly, ALL our previous configurations of Folders and their messages were still all there. How we managed to sever our connection whilst deleting messages must remain a mystery.
However, many, many thanks for your time, encouragement, and help : we could not have done it without you. Happy New Year! Philippe and Martina Monnet.
My System SpecsSystem Spec
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 Inbox Accidentally Deleted in Windows Live Mail 2011




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