Your Browser’s Cookie functionality is turned off, Turn It on”

sachin123

New member
Your Browser’s Cookie functionality is turned off, Turn It on”

Hi,
I am using Internet Explorer 9.0 on HP notebook PC – Elite Book 2560P with Windows 7 64 bit.
Now I am facing problem in Internet Explorer – “Your Browser’s Cookie functionality is turned off, Turn It on”. Not able to login to any website which requires User Id and password.
I have already tried following options:-
1. In the Internet Options, Privacy Tab – Enabled the cookies, deleted browsing history and restarted the Internet explorer and computer (Repeated step 1, so many times as well) but problem not resolved.

2. In Internet Options, Security Tab – Added so many websites in trusted sites option - But problem not resolved.

3. In the Internet Options, Advanced Tab – Reseted Internet explorer so many times and restarted as well. – But problem not resolved.

4. In Control Panel – Program and Features – Turn Windows Functionality Turn on of Off – Turned Off Internet Explorer 9.0 and restarted the computer – Again Turned on the IE9 and restarted the computer – But problem still not resolved.

5. In Control Panel – Program and Features – View Installed Updates – have Uninstalled Internet Explorer 9.0. – Restarted computer. Now used Internet Explorer 8.0 , but problem still not resolved.

6. Downloaded Internet Explorer 9.0 from Microsoft website again – Restarted Computer, But again problem still not resolved.

7. Checked Mc Afee Enterprise Antivirus software is installed and upto date. Also, installed anti malware software for checking any Trojan / Viruses. Scanned complete system – But Problem still not resolved.

8. Even Used – Google Chrome and Modzilla Firefox – But in other two browsers It is similar Problem - “Your Browser’s Cookie functionality is turned off, Turn It on”.

- Between each Step from 1 to 7, Deleted Browsing history and restarted IE and system so many times – But Problem still not resolved.
Please see if somebody can help in the resolution.
 

My Computer

Computer Manufacturer/Model Number
HP Elitebook 2560p
OS
windows 7 64 bit
Hello sachin and welcome to Seven Forums.

Everything I was going to suggest, you've already tried. But here are a couple more things you can try. Run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are any application conflicts by doing a clean startup (AKA clean boot.)

http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

And one of the Forum experts prepared this troubleshooting guide that has some other suggestions.

http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

Perhaps someone else will come along shortly with some additional thoughts.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Have you tried 'Problem Steps Recorder' ?
 

My Computer

Computer Manufacturer/Model Number
Look in my Signature.
OS
Win7 H.Prem. 32bit+SP1
Hi Roderunner,

How "problem steps recorder" would solve the problem. It is only for recording the steps for a particular problem.
 

My Computer

Computer Manufacturer/Model Number
HP Elitebook 2560p
OS
windows 7 64 bit
Hello Mr. Marsmimar,

I would soon try the sysem file checker after taking the complete system backup.
 

My Computer

Computer Manufacturer/Model Number
HP Elitebook 2560p
OS
windows 7 64 bit
Hi Roderunner,

How "problem steps recorder" would solve the problem. It is only for recording the steps for a particular problem.
I thought, if you posted the results, someone with the same OS could do the same and compare them.
 

My Computer

Computer Manufacturer/Model Number
Look in my Signature.
OS
Win7 H.Prem. 32bit+SP1
First Impression

I would suspect McAfee as the culprit.
 

My Computer

Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
Is this notebook yours, or from work? If the latter one, the HP notebook may have a GPO controlling cookie settings.

You could also try installing Opera and Safari browsers, if there is a GPO...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built at Home
OS
Windows 7 64-bit, Windows 8.1 64-bit, OSX El Capitan, Windows 10 (VMware)
CPU
Intel i5-3350P 3.1 GHz
Motherboard
Gigabyte GA-Z77X-UP5 TH
Memory
16 GBs GSkill Sniper
Graphics Card(s)
Radeon HD 7850
Sound Card
VIA HD Audio
Monitor(s) Displays
Dell U2410 24"
Screen Resolution
1920x1200
Hard Drives
1 x Intel 520 240 GBs
1 x Seagate 1TBs SATA 2.0,
1 x Seagate 1TBs eSATA 2.0
PSU
Thermaltake 850W
Case
Antec P183
Cooling
Noctua NH-D14 Heatsink 2 x 120mm fans, 4 x 120mm case fans
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Trackball
Internet Speed
28.5 Mb/s

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Even I removed McAfee and still the problme is same. No resolution yet.
 

My Computer

Computer Manufacturer/Model Number
HP Elitebook 2560p
OS
windows 7 64 bit
Malware

What was the results for "sfc /scannow"?

This could be malware. I don't see a malware scan mentioned in any of the posts. So I would reccomend downloading "Malwarebytes", installing and running.

Malwarebytes : Free anti-malware download
 

My Computer

Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
What was the results for "sfc /scannow"?

This could be malware. I don't see a malware scan mentioned in any of the posts. So I would reccomend downloading "Malwarebytes", installing and running.

Malwarebytes : Free anti-malware download

Same question sachin: did you run the system file checker scan and did you run a full Malwareybytes scan? What were the results? Did you try the clean startup?

One more suggestion: If you have a restore point that goes back far enough (before the cookie problem started) try rolling back your computer.

http://www.sevenforums.com/tutorials/700-system-restore.html

If you're not sure how to run a scan or if you have questions about anything that's being suggested, tell us! We all want to see your problem solved, but we need your feedback.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
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