Windows 7: Your Browser’s Cookie functionality is turned off, Turn It on”

Hi,
I am using Internet Explorer 9.0 on HP notebook PC – Elite Book 2560P with Windows 7 64 bit.
Now I am facing problem in Internet Explorer – “Your Browser’s Cookie functionality is turned off, Turn It on”. Not able to login to any website which requires User Id and password.
I have already tried following options:-
1. In the Internet Options, Privacy Tab – Enabled the cookies, deleted browsing history and restarted the Internet explorer and computer (Repeated step 1, so many times as well) but problem not resolved.

2. In Internet Options, Security Tab – Added so many websites in trusted sites option - But problem not resolved.

3. In the Internet Options, Advanced Tab – Reseted Internet explorer so many times and restarted as well. – But problem not resolved.

4. In Control Panel – Program and Features – Turn Windows Functionality Turn on of Off – Turned Off Internet Explorer 9.0 and restarted the computer – Again Turned on the IE9 and restarted the computer – But problem still not resolved.



5. In Control Panel – Program and Features – View Installed Updates – have Uninstalled Internet Explorer 9.0. – Restarted computer. Now used Internet Explorer 8.0 , but problem still not resolved.

6. Downloaded Internet Explorer 9.0 from Microsoft website again – Restarted Computer, But again problem still not resolved.

7. Checked Mc Afee Enterprise Antivirus software is installed and upto date. Also, installed anti malware software for checking any Trojan / Viruses. Scanned complete system – But Problem still not resolved.

8. Even Used – Google Chrome and Modzilla Firefox – But in other two browsers It is similar Problem - “Your Browser’s Cookie functionality is turned off, Turn It on”.

- Between each Step from 1 to 7, Deleted Browsing history and restarted IE and system so many times – But Problem still not resolved.
Please see if somebody can help in the resolution.

Hello sachin and welcome to Seven Forums.

Everything I was going to suggest, you've already tried. But here are a couple more things you can try. Run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

See if there are any application conflicts by doing a clean startup (AKA clean boot.)

Troubleshoot Application Conflicts by Performing a Clean Startup

And one of the Forum experts prepared this troubleshooting guide that has some other suggestions.

Troubleshooting Steps for Windows 7

Perhaps someone else will come along shortly with some additional thoughts.

Have you tried 'Problem Steps Recorder' ?

Hi Roderunner,

How "problem steps recorder" would solve the problem. It is only for recording the steps for a particular problem.

Hello Mr. Marsmimar,

I would soon try the sysem file checker after taking the complete system backup.

I thought, if you posted the results, someone with the same OS could do the same and compare them.

I would suspect McAfee as the culprit.

Is this notebook yours, or from work? If the latter one, the HP notebook may have a GPO controlling cookie settings.

You could also try installing Opera and Safari browsers, if there is a GPO...

Even I removed McAfee and still the problme is same. No resolution yet.