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Windows 7: my facebook page on IE doesn't fully load

07 Jan 2013   #1
carol w

windows 7 home 64 bit
 
 

and my sidebar only has lines . On google CHROME facebook works.Also I get a message saying hotkey has stoped working. Says doyou want to fix online but nothing happens.Went to Hotkey utility and you can't repair it..... only uninstall it.Hope I haven't deleted something I shouldn't have. I did systen restore and that doesn't help.What a mix up I have. Hope I can get help.All my other pages work good. I have internet exployer 9and 64 bit. Thanks Carol

Forgot to say:
that their is a black box with a red line where my clocketc on my desktop where it was. Tried putting them back on but just get the above. thanks carol


My System SpecsSystem Spec
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07 Jan 2013   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Couple of things you can try. Sometimes malware can cause problems for IE. Run a full updated scan using your installed anti-virus suite. No AV product is 100% effective 100% of the time (if there was such a thing we'd all be using it.) So I'd also run a couple of free on-demand scanners. The more scans you run that come back "no malware found" the more likely it is your computer is malware free.

Malwarebytes

ESET Online Scanner

SuperAntispyware

HitmanPro

Once you're reasonably sure your computer is malware free you could try resetting IE9 to its default settings.

Internet Explorer - Reset

If still no joy I'd check for any damaged or corrupt system files that might be interfering with IE. Run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

If you're still having problems this Microsoft article has some additional suggestions including how to completely uninstall/reinstall IE9.

How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

Please post back if anything helped or not.
My System SpecsSystem Spec
08 Jan 2013   #3
carol w

windows 7 home 64 bit
 
 
thank you

wow I uninstalled IE9 and I got facebook back.....thanks so very much.....I still can't get the images on my desktop to work... weather etc .only shows lines......should I reinstall windows 9 or just leave it at 8......I am happy.... also it says hotkey is not working....would this have anything to do with the desktop gadets..........window 7 hugs jinky
My System SpecsSystem Spec
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08 Jan 2013   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Glad to hear you've got a partial fix. But it sounds like there may be some other gremlins still lurking about. Did you run the malware scans and system file checker scan? If not I'd still recommend doing them. As far as reinstalling IE9 I will leave that strictly up to you. Just a couple of personal opinions to make things more confusing for you.

IE8 is more prone to malware, hacks, attacks and other assorted problems. IE9 has better security features already built in that IE8 doesn't have. For that reason alone I prefer 9 over 8. However, as you've already discovered, 9 caused you some issues. I don't think it's been established with 100% certainty why IE9 did what it did. So, if you reinstall, you may be faced with the same problems. On the other hand, if 9 became damaged or corrupt because of a power glitch, a weird combination of keystrokes like if you accidentally hit a few extra keys, etc, then reinstalling a fresh non-damaged, non-corrupted version should solve the issue. Internet Explorer is also an integral part of the Windows 7 operating system and is tied in to such things as Windows Updates. So maybe you installed an update to Windows 7 that didn't go quite as planned and it damaged IE9. Lots of mysterious and strange goings on under the hood.

If you reinstall IE9 and thing don't work out, at least you know IE8 will work.
My System SpecsSystem Spec
08 Jan 2013   #5
carol w

windows 7 home 64 bit
 
 
yeah!!!!!!!!!!! Thank you Mars

Got internet 9 and my facebook is working and I have the clock gadget on my desktop. Have the calender without the days but it may come back. Thank you so very much as I was going to take it to the shop to get fixed. I am so very happy......yeah!!!!!! Still got message saying hotkey is not working but I don't care. ! window 7 hugs Carol
My System SpecsSystem Spec
08 Jan 2013   #6
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Glad to hear the news, Carol! Thanks for posting back.
My System SpecsSystem Spec
08 Jan 2013   #7
carol w

windows 7 home 64 bit
 
 
Ever hear of Reimage Limited

This says it can fix my problem.
Fix Calendar Gadget Appears Blank With Orange Background - The Winhelponline Blog
...
I ran it and it says you have to pay so can't fix the problem with the calender......it says
registry key problems....carol.
My System SpecsSystem Spec
08 Jan 2013   #8
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Reimage has been around for a while. I had a problem with my computer about a year ago and gave them a try. Nothing they did worked because I had a bad memory module. Their "diagnostics" only work on software issues, not hardware issues, so they didn't do any good for me. Other people have had good results but I think their prices are too high.

Anyway, did you try the other steps before you got to the Reimage option? Registering VBScript.DLL; Fix the Zones Registry Key - Microsoft Fixit; or the manual registry edit?
My System SpecsSystem Spec
08 Jan 2013   #9
carol w

windows 7 home 64 bit
 
 
Yes i did

try mr fix it and another one but i think i will leave it as is as i have the clock and i will find a calender to download and i downloaded the weather network. It is to hard to understand and i have facebook and my clock so thanks for everything. Would never have have got it without your help.thanks again carol
My System SpecsSystem Spec
08 Jan 2013   #10
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Not a problem and you're welcome. Thanks for the kind words!
My System SpecsSystem Spec
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 my facebook page on IE doesn't fully load




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