Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook.com not receiving mail

14 Jan 2013   #1
Kari

Microsoft Community Contributor Award Recipient

 
Outlook.com not receiving mail

Fellow geeks, once again I need your input.

I have an Outlook.com email address, this main address has three aliases. As of last night, the main address only receives mail from Microsoft mail services (Outlook.com, Hotmail, Live). From all other service providers, it seems that I can only receive mail from German providers, and (really odd!) from the Seven Forums .

One alias receives mail normally, two other aliases receive nothing. Friends sending mail from Finland, Sweden and other countries can send mail normally but I never receive the messages. Sending from my own Finnish address, the Outlook.com main address and three aliases received nothing.

Short: Outlook.com main address receives mail only if sender has an @outlook.com, @hotmail.com, @hotmail.co.uk, @live.com or @live.co.uk address or if the service provider is local (German). One alias can receive mail totally normally, everything comes through. Two aliases receive nothing, not even mail from Microsoft or German services.

All accounts, main and aliases, can send normally.

As one more test I asked fellow geek and guru, our member Julian to send me a message to all four addresses using a non-Microsoft address. He did that, and as I suspected only that functioning alias received his test mail.

He also sent a personal message to my main address using his @live.co.uk address. This message came through as expected.

Test results:
  • Julian's personal message from his Microsoft (Live) service arrived
  • Julian's test message to Alias 1 arrived
  • Julian's test messages to two other aliases and main address did not arrive

See screenshot (from Windows 8 Mail App):

-outlook_mail_oddities_1.png

If you have any thoughts on the subject, please let me know.

Kari




My System SpecsSystem Spec
.
15 Jan 2013   #2
Kari

Microsoft Community Contributor Award Recipient

 

Update:

My own test mails from my Finnish service provider arrived today after 10 AM. They were sent yesterday between 8:30 AM and 11 AM.

Julian's test message has yet not arrived, nor haven't I got some mail messages that I know have been sent to me yesterday, for instance from my sister in Finland and a close friend in Ireland.

Kari
My System SpecsSystem Spec
15 Jan 2013   #3
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

hopefully it is some kind of server glitch they are working on and it will right itself soon.
My System SpecsSystem Spec
.

Reply

 Outlook.com not receiving mail




Thread Tools





Similar help and support threads
Thread Forum
Not receiving certain emails in Outlook.com
Emails from places like: TechCrunch...The Onion...Business Insider...DesignTaxi...Katie Couric.com...Daily Picks and Flicks...and The Verge. So I checked, of course they are NOT blocked, they DO have rules to route them to inbox... and they never arrive. I should say, I didn't get Couric...
Browsers & Mail
Windows Live Mail not receiving calendar info from Outlook mail
Our Windows Live Mail accounts receive blank messages when someone sends a calendar appointment request from an Outlook account. The same message arrives correctly in a gmail account or in my Outlook account at work. Is this a Live Mail Configuration issue?
Browsers & Mail
Delay in receiving mail using Outlook 2013
I have a client who uses Outlook 2013 on windows 7 x64 They are using iMAP They have an issue that emails are not being delivered to Outlook when they open up Outlook first thing in the mornings. All emails are being delivered to their web mail. It then begins to work after a couple of...
Microsoft Office
My web mail not receiving/Sending some e-mails.
Today morning my clients office some staff cannot find any emails their inbox. and some recipients not received any mails from these email accounts. also i checked in junk folder and web access. but afternoon i sent some emails to some email accounts it delivers successfully (but after 10-15...
Browsers & Mail
Receiving Same E-Mail in Triplicate
Could someone help me to prevent my Windows Live Mail in which I have two e-mail accounts, receiving triplicate e-mails. In particular from Geocaching.com. I get one i one account, but two in the other, thus three in a row in my in-box! Its most infuriating as I have to delete two each time. Any...
Browsers & Mail
Receiving multiple copies of each e-mail
Hi I am in the process of switching from Widows Live Mail to Outlook 2010. I am receiving multiple copies of each e-mail in Outlook 2010, wheras the same e-mails are being received correctly in Windows Live Mail. Ken
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App