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Windows 7: IE9 Problems happening over simple actions


17 Jan 2013   #1

Windows 7
 
 
IE9 Problems happening over simple actions

I'm getting furious over my IE9; recently, it's been shutting itself down and reopening up tabs (and after 2-3 times on the same site, it doesn't do it anymore) when I do things that are simple. I can't save any sites on my favorites without it happening, or I can't minimize my sites to use other folders or my desktop without fearing that it happen again when I go back to them; and just now, it happens when I was about to delete e-mails on Yahoo (not when I delete them from Google). Looked at troubleshooting, and I tried deleting history, and temp. internet files, and it still does this; and there isn't any updates. I'm running out of ideas; any suggestions or answers to what's going on?

P.S. I'm using Firefox to post this; should I just forget about IE and just stay on Firefox instead?

My System SpecsSystem Spec
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17 Jan 2013   #2

W7 Pro SP1 64bit
 
 

I noticed that when I drag/drop a URL from IE9 to the desktop, it closes the IE9 window that I had opened and re-opens it (most annoying). The reason why I mentions that is: adding things to favorites (or the favorites bar) is adding a file to the hard drive (just like dragging it to the desktop). It should not do what you describe when you add stuff to the favorites areas, but I'm wondering if your antivirus tool has changed something on you. What AV tool do you use?

Or maybe this is happening because of some malware. try an offline scan with WDO:
What is Windows Defender Offline?

And while I'm at it - uninstall all versions of Java that you might have - see if you can live without it.

I tested deleting e-mails on yahoo and I did not see the issue that you mentioned... so you might also want to work thru any plugins that might be loaded. Disable them and see if the issue persists.

As for forgetting about IE - you can do that, but I would sure want to know why this is happening just to know that my system was not infected. Malware and barfed plugins can cause all sorts of unexpected behavior.
My System SpecsSystem Spec
17 Jan 2013   #3

Windows 7
 
 

I have MSE, Malwarebytes, and SUPERAntispyware; all of which say I'm clean (with SUPERAnti removing a number of adware). And I got rid of java a while back, and no problems.
My System SpecsSystem Spec
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17 Jan 2013   #4

Windows 7 Home Premium 64 Bit
 
 

What IE addins do you have installed?.

Have you tried reseting internet explorer?.

In IE: Go to: Tools, Internet Options, Advanced tab, at the bottom Select Reset.
Dont worry, you wont loose your favorites.
You will loose stored passwords, and the home page will be back on msn.
My System SpecsSystem Spec
17 Jan 2013   #5

Windows 7
 
 

My addons are Adobe Flash, Adobe PDF, and Norton Safe Web Lite. Windows Live and Writer are disabled.

I'm going to reset it after work tonight. So expect an update...in the midde of night EST (lol).

UPDATE: Okay, I reset IE. And...the problem still exists. And now, I just noticed that the message also pops up when I want to watch on yt in full screen (???).
My System SpecsSystem Spec
18 Jan 2013   #6

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by BinkerNate View Post
I have MSE, Malwarebytes, and SUPERAntispyware; all of which say I'm clean (with SUPERAnti removing a number of adware). And I got rid of java a while back, and no problems.
I'm not saying that you are infected - but some infections load before the OS and thus hide from those types of scans. That is why there are so many offline scanners these days.
My System SpecsSystem Spec
18 Jan 2013   #7

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by BinkerNate View Post
My addons are Adobe Flash, Adobe PDF, and Norton Safe Web Lite. Windows Live and Writer are disabled.

I'm going to reset it after work tonight. So expect an update...in the midde of night EST (lol).

UPDATE: Okay, I reset IE. And...the problem still exists. And now, I just noticed that the message also pops up when I want to watch on yt in full screen (???).
Disable all plug ins (especially Norton Safe Web Lite) then test for a while. Select the option to show all plug-ins (not just the ones that are loaded) then please disable everything as a test.
My System SpecsSystem Spec
18 Jan 2013   #8

Windows 7
 
 

Just did, and without any of them on, the problems are still the same. I wonder if its IE9 itself. If so, how did that happen? :|
My System SpecsSystem Spec
18 Jan 2013   #9

W7 Pro SP1 64bit
 
 

You can re-enable all plug-ins (if you have not already done so).

You can try this: Troubleshoot Application Conflicts by Performing a Clean Startup

If you are willing, uninstall Norton's software and install MSE - you can go back to Norton after the test if you want.

You can probably use WDO from a UBS flash drive :-)
My System SpecsSystem Spec
18 Jan 2013   #10

Windows 7
 
 

This is weird. The first step I was about to do, where I'am to disable all after hiding Microsoft services: they already are disabled (?). This is the list from there:
SAS Core Service | SUPERAntiSpyware | Running
Adobe Acrobat Update | Adobe Systems | Running
Adobe Flash Update | Adobe Systems | Stopped
Cyberlink Product | Cyberlink | Stopped
Mozilla Maintenance Service | Mozilla | Stopped
Norton Safe Web Lite | Symantec | Running
Cyberlink RichVideo Service | Unknown | Running

Should I click enable all and see what happens, before going to step 1? (or 2, since it seems my computer has been doing that for don't know how long).

EDIT: I don't know if I pointed this out or not, but again if I did, this is affecting IE only; Firefox is all fine.

EDIT2: All videos playing from a site all use flash, right? Because I'm having that full screen problem from yt, but another site I checked I'm fine with. So reviewing: minimizing IE (with two+ tabs mostly) and doing something in a folder from my computer, then going back to IE causes it to shut down and perform a website restore 1-2 times before failing; adding a site to my favorites does the same thing, as does watching a video from yt in full screen, and deleting e-mails from yahoo.
My System SpecsSystem Spec
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 IE9 Problems happening over simple actions




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