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#21
email error windows live mail/server error 0x800CCC90
Sorry about that;
I have attached the files you asked for in my C:\Qoobox folder.
Sorry about that;
I have attached the files you asked for in my C:\Qoobox folder.
Download AdWareCleaner AdwCleaner Download to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button.
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
I attempted to paste the txt file from my adwcleaner run and it was too large to post . I can't find C:\adwcleaner(Sb).txt.
xgdude
Click on "start orb" ---> click on Computer ---> do you see something like this?I can't find C:\adwcleaner(Sb).txt.
You can copy all and paste in two posts if needed.
Thanks;
See attached..
Xgdude
Wow!
Please download (free version) Malwarebytes' Anti-Malware to your desktop
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
* Double-click mbam-setup.exe and follow the prompts to install the program.Right click to run as Administrator, using Windows 7 or Vista.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
Here is the MalwareBytes log; scan results were negative for any malicious items.
Sorry I took so long in responding.
Xgdude
What have you disabled?Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Eugene :: EUGENE-PC [administrator]
Protection: Disabled
Anti-virus
Anti-malware/adware
Firewall
Attached is a screen shot of my Avast anti virus and Malwarebytes Pro status. I don't have a clue as to how Malwarebytes was disabled; screen shot also shows re-activated. Any thing else I need to check?
xgdude