| Windows 7: IE9 Does not Allow Standard Users to download files |
24 Jan 2013
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#1 | | |
IE9 Does not Allow Standard Users to download files Okay so i'm having a problem with IE9 in regards to Standard Users not being able to download files from a email or any files for that matter. However, when I am using an Admin account. I am able to download files from websites. I have searched the web for a solution. I found this website: unable to download unknown files in Internet Explorer - Microsoft Community
However, the solution has not work for me. I have tried to reset IE. I have also run the sfc command, with no luck in finding a solution. If someone can please help me with this issue. if you need any further information please let me know.
Cheers | My System Specs |
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25 Jan 2013
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#2 | | Windows 7 Home Premium 64 Bit Manchester, England |
Are these users on a Domain, Or are they just standard standalone desktops? | My System Specs | | System Manufacturer/Model Number Cooler Master OS Windows 7 Home Premium 64 Bit CPU Core I7 1155 3.4GHZ Memory 8GB DDR 1600 PSU 340 Watt Corsair Case Cooler Master Cooling Cooler Master Hard Drives 64 GB SSD - OS
1TB - DATA |
25 Jan 2013
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#3 | | |
The standard user are not part of a domain. The computer i'm using is a standalone | My System Specs | | |
27 Jan 2013
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#4 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
Were standard users able to download before, and it recently stopped working? If so, and very recent, a System Restore point from just before it began may fix it. System Restore
Did this occur after taking windows updates? What effect does lowering the User account control setting have on the problem? Does it correct the problem if turned down, or off? User Account Control - UAC - Change Notification Settings
Try the standard user using the Internet Explorer (No Add-ons) and see if that works Start> In search box type (or copy and paste) Internet Explorer (No Add-ons)
A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracudaź 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera |
27 Jan 2013
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#5 | | |
Hey A Guy,
thanks for taking the time to help me solve this problem. I have tried lowering the UAC, and the Internet Explorer with no add-ons. those two possible solutions however had no affect.
To answer your first question. Yes the standard users were able to download files. It was around Saturday 19 or Sunday 20 of this month when my standard user account could no longer download. When I looked into System Restore, I can see that I installed an update on the 18th. I'm now starting to think that the update on the 18th may have created this problem. I was hoping this wasn't the case. But I will restore my system to before that update. Then I will update you as to the result. | My System Specs | | |
28 Jan 2013
|
#6 | | |
it would help if you showed the error or even did a screenshot.
"unable to download" is very vague. | My System Specs | | System Manufacturer/Model Number home built OS windows 7 ultimate x64 CPU intel i5 750 Motherboard asus p7p55d-e modded 1601 bios to get 11.2 intel option rom Memory 16 gig ram ddr3 @ 1333 9-9-9-24 CR2 Graphics Card evga 460 GTX 1 GIG SC Sound Card asus xonar D2X Monitor(s) Displays dell 2209WA Screen Resolution 1680x1050 Keyboard microsoft business ps2 keyboard Mouse microsoft optical black mouse PSU coolermaster silent pro 600watt modular Case antec P182 Cooling artic freezer 7 pro rev 2, 3 case fans Hard Drives Samsung 830 SSD 128gig - boot device wooosh - P55
WD black cavalier 640gig WD6401AALS - P55
WD 500gig WD5000AAKS - P55
Seagate 500gig ST3500630AS - P55
Samsung 750gig HD753LG - Marvell ide mode (drive doesnt like ahci) Internet Speed 30 meg cable Other Info All drives listed as P55 using AHCI |
28 Jan 2013
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#7 | | |
chrysalis, this is about the only thing I have to show you. I do not receive any real error message from Windows OS. Now when I click on save, the normal windows open. However when I try to save the attachment (even when I try and change the file name) It will not complete the saving process. When I try to close the "save pop-up" box, it doesn't want to close and I have to close that tab window.
I hope this helps
Regards | My System Specs | | |
28 Jan 2013
|
#8 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
See if you find any difference if you try in Safe Mode with Networking. Safe Mode
I see you have Ultimate, have you made any Group Policy changes?
A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracudaź 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera |
29 Jan 2013
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#9 | | |

Quote: Originally Posted by DarkStar86 Attachment 252635
chrysalis, this is about the only thing I have to show you. I do not receive any real error message from Windows OS. Now when I click on save, the normal windows open. However when I try to save the attachment (even when I try and change the file name) It will not complete the saving process. When I try to close the "save pop-up" box, it doesn't want to close and I have to close that tab window.
I hope this helps
Regards and what hjappens when you change to save as and pick the download locaiton, such as the temp folder.
so click save as (pull down menu) and in the folder box type %temp% hit enter, then save in that folder. | My System Specs | | System Manufacturer/Model Number home built OS windows 7 ultimate x64 CPU intel i5 750 Motherboard asus p7p55d-e modded 1601 bios to get 11.2 intel option rom Memory 16 gig ram ddr3 @ 1333 9-9-9-24 CR2 Graphics Card evga 460 GTX 1 GIG SC Sound Card asus xonar D2X Monitor(s) Displays dell 2209WA Screen Resolution 1680x1050 Keyboard microsoft business ps2 keyboard Mouse microsoft optical black mouse PSU coolermaster silent pro 600watt modular Case antec P182 Cooling artic freezer 7 pro rev 2, 3 case fans Hard Drives Samsung 830 SSD 128gig - boot device wooosh - P55
WD black cavalier 640gig WD6401AALS - P55
WD 500gig WD5000AAKS - P55
Seagate 500gig ST3500630AS - P55
Samsung 750gig HD753LG - Marvell ide mode (drive doesnt like ahci) Internet Speed 30 meg cable Other Info All drives listed as P55 using AHCI |
29 Jan 2013
|
#10 | | |
To answer your question A Guy, i have made a few changes in Group Policy. But nothing would explain why, all of a sudden I can no longer download files. I have also made a few changes to the Registry, but again nothing that would explain this. I don't make changes to group policy or the registry without first understanding what i'm changing. The change I made was to require the key combo of Ctrl + Alt + Del to login after start up. Also I see no reason to try it in safe mode, when I am able to download said files under an Administrative account. I did however boot in to safe mode with networking disabled, before posting my original thread. I ran a vrius scan, it came up clean. then I ran SFC, even that reported no errors. I would not be surprised if it was a windows update the has generated this issue. As it would not be the first time.
Chrysalis, I have tried your current recommendation. I'm afraid that when I click save after renaming the file. I'm getting a message from IE that the file couldn't be download.
Last edited by DarkStar86; 30 Jan 2013 at 09:32 AM..
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