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Windows 7: Google "More" and "Search Tools" buttons no longer working...


03 Feb 2013   #1

Windows 7 Professional 64 bit
 
 
Google "More" and "Search Tools" buttons no longer working...

Sometime over the last few weeks Google's "More" drop-down and its "Search Tools" menu items have quit working in IE10. The other buttons that let you select web, images, shopping, etc. still work properly.

The "More" and "Search Tools" buttons get focus when the mouse is over them and they animate when clicked but nothing happens. I have Google Chrome and Apple's Safari installed and the buttons work properly on these browsers.

I've googled it but most of the posts found are about a not-quite-the-same problem of the buttons just working momentarily. At any rate, I tried the fix [clearing cache and cookies] that some of the posters said worked but it didn't make any difference.

I've disabled all of the ad-ons and the problem is still there. I re-enabled each add-on one at a time and tried it but none of them had any effect.

I've disabled my Norton Security Suite and the problem still exists.

I've reset IE and, other than losing all of my saved passwords, it too made no difference.

I think this might be a useful clue.

I noticed that for all of the buttons that are working, when I pass the mouse pointer over them it displays a URL down in the status bar. However, for the two that are not working nothing is displayed. It appears that the controls associated with these buttons either don't exist or are being blocked.

Does anyone have the solution for this, or at least and idea of what the problem is?

Thanks in advance for your help,

Howard
Redmond, WA



Attached Thumbnails
Google "More" and "Search Tools" buttons no longer working...-capture.jpg  
My System SpecsSystem Spec
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04 Feb 2013   #2

Windows 7 Home Premium
 
 

Hello Howard,

you can observe one thing here. All the menu items are just links. But More and Search Tools menu items are different. More is drop down menu and Search Tools also kind of drop down but with sub menu items.

So it seems like there are some script errors with your IE 10 browser.

But i am sorry, re installing IE is the only option i can suggest.
My System SpecsSystem Spec
05 Feb 2013   #3

Windows 7 Professional 64 bit
 
 

Heard from google this morning. They said that it is a known problem and they are working on it. Don't change your system.
My System SpecsSystem Spec
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07 Feb 2013   #4

Windows 7 64
 
 

Quote   Quote: Originally Posted by HowardWoodard View Post
Heard from google this morning. They said that it is a known problem and they are working on it. Don't change your system.
Very good news.
My System SpecsSystem Spec
07 Feb 2013   #5

 

I've been experiencing the same issue. Good to know they're aware.
My System SpecsSystem Spec
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 Google "More" and "Search Tools" buttons no longer working...




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