Solved How to get rid of ASK tool bar

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RalphG

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Hello All:D
I installed an app on my computer, and along with it installed the
"ASK" toolbar on google chrome. I used Revo Uninstaller to delete
the toolbar. I have uninstalled everything I could find about the
"ASK" toolbar.
However I still have the "ASK" toolbar in Google Chrome and when
I try to remove it from the extensions menu it will not allow me.

Help!

Thanks
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64x and 32xAcer: Intel Pentium E5700 HP: Core 2 Duo E4500Acer: 4 GB HP: 3 GBAcer: Integrated HP: Integrated
Computer Manufacturer/Model Number
Acer Aspire X3910 & HP Pavilion a6334f
OS
Windows 7 Ultimate 64x and 32x
CPU
Acer: Intel Pentium E5700 HP: Core 2 Duo E4500
Memory
Acer: 4 GB HP: 3 GB
Graphics Card(s)
Acer: Integrated HP: Integrated
Sound Card
Acer: Integrated HP: Integrated
Monitor(s) Displays
Sceptre 21"
Screen Resolution
1440x900
Hard Drives
Acer: WD Caviar Blue 640 GB WD6400AAKS-22A7B2
HP: WD 500GB WDC WD5000AAKS-65YGA0
Cooling
Both: CPU Fan
Internet Speed
4.5 To 5.0
Other Info
Seagate Ext. Port. Drive 2.5" 500 GB
Hitachi Ext. Port. Drive 2.5" 320 GB
RalphG said:
Hello All:D
I installed an app on my computer, and along with it installed the
"ASK" toolbar on google chrome. I used Revo Uninstaller to delete
the toolbar. I have uninstalled everything I could find about the
"ASK" toolbar.
However I still have the "ASK" toolbar in Google Chrome and when
I try to remove it from the extensions menu it will not allow me.

Help!

Thanks
Click to expand...

I'm not sure if this will work, but try uninstalling this app. If this works, then reboot. After rebooting, you would then open up the installer for the app. This time, don't install it right away. Instead, be extremely careful to look out for piggyback apps such as the Ask.com toolbar and remove the checkmark from the box and then continue on with the installation of this app.

If you need more help than this, then tell me what the App is and I will make screenshots (if the app is free to download and install).
 

My Computer My Computer

Computer type
PC/Desktop
The app was Platinum Hide IP. When all the problems started
I uninstalled the app along with the toolbar.
How ever I deleted the app too.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64x and 32xAcer: Intel Pentium E5700 HP: Core 2 Duo E4500Acer: 4 GB HP: 3 GBAcer: Integrated HP: Integrated
Computer Manufacturer/Model Number
Acer Aspire X3910 & HP Pavilion a6334f
OS
Windows 7 Ultimate 64x and 32x
CPU
Acer: Intel Pentium E5700 HP: Core 2 Duo E4500
Memory
Acer: 4 GB HP: 3 GB
Graphics Card(s)
Acer: Integrated HP: Integrated
Sound Card
Acer: Integrated HP: Integrated
Monitor(s) Displays
Sceptre 21"
Screen Resolution
1440x900
Hard Drives
Acer: WD Caviar Blue 640 GB WD6400AAKS-22A7B2
HP: WD 500GB WDC WD5000AAKS-65YGA0
Cooling
Both: CPU Fan
Internet Speed
4.5 To 5.0
Other Info
Seagate Ext. Port. Drive 2.5" 500 GB
Hitachi Ext. Port. Drive 2.5" 320 GB
RalphG said:
The app was Platinum Hide IP. When all the problems started
I uninstalled the app along with the toolbar.
How ever I deleted the app too.
Click to expand...

The only thing I can think of is to do this:

  1. Click the Chrome menu
    SNP_2696434_en_v1
    on the browser toolbar.
  2. Select Settings and find the "Search" section.
  3. Click Manage search engines.
  4. Select the Ask.com search engine and click the x that appears at the end of the row.
If this doesn't work, then we'll keep trying things until we get rid of it.
 

My Computer My Computer

Computer type
PC/Desktop

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Thank You for the replies.
"Two Cables" I had already deleted from the search engines.
"Golden" I ran Rogue Applications Remover and it did not pick up the ASK toolbar.
but thanks for the app, handy to have.
Any more ideas guys?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64x and 32xAcer: Intel Pentium E5700 HP: Core 2 Duo E4500Acer: 4 GB HP: 3 GBAcer: Integrated HP: Integrated
Computer Manufacturer/Model Number
Acer Aspire X3910 & HP Pavilion a6334f
OS
Windows 7 Ultimate 64x and 32x
CPU
Acer: Intel Pentium E5700 HP: Core 2 Duo E4500
Memory
Acer: 4 GB HP: 3 GB
Graphics Card(s)
Acer: Integrated HP: Integrated
Sound Card
Acer: Integrated HP: Integrated
Monitor(s) Displays
Sceptre 21"
Screen Resolution
1440x900
Hard Drives
Acer: WD Caviar Blue 640 GB WD6400AAKS-22A7B2
HP: WD 500GB WDC WD5000AAKS-65YGA0
Cooling
Both: CPU Fan
Internet Speed
4.5 To 5.0
Other Info
Seagate Ext. Port. Drive 2.5" 500 GB
Hitachi Ext. Port. Drive 2.5" 320 GB

My Computer My Computer

At a glance

Win 7 Pro x64 / Win 10 ProIntel(R) Core(TM) i7-3630QM CPU @ 2.40GHz12 GB(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeFo...
Computer type
Laptop
Computer Manufacturer/Model Number
Sager NP9170
OS
Win 7 Pro x64 / Win 10 Pro
CPU
Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Motherboard
CLEVO P170EM
Memory
12 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GTX 675M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
17.3
Screen Resolution
1920x1080
Hard Drives
(1) Samsung 860 EVO 500GB(OS) (1) Samsung 860 EVO 500GB(Data)
Keyboard
Backlite
Antivirus
MSE, Malwarebytes Pro
Browser
Firefox
Other Info
DESKTOP: Custom-built.
OS: Win 10 Pro x64.
CASE: Rosewill R5.
CPU: Intel I5 4670K CPU @ 3.40GHz.
CPU COOLER: Cool Master Hyper 212 EVO.
MOTHERBOARD: Asus Z87-A.
MEMORY: Kingston HyperX 2x4 GB.
GPU: Nvidia Geforce 650 TI.
PSU: Corsair TX750.
DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM.

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Finally its out.
The ASK Toolbar Remover got the job done.
Thank you all for your help.:party:
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64x and 32xAcer: Intel Pentium E5700 HP: Core 2 Duo E4500Acer: 4 GB HP: 3 GBAcer: Integrated HP: Integrated
Computer Manufacturer/Model Number
Acer Aspire X3910 & HP Pavilion a6334f
OS
Windows 7 Ultimate 64x and 32x
CPU
Acer: Intel Pentium E5700 HP: Core 2 Duo E4500
Memory
Acer: 4 GB HP: 3 GB
Graphics Card(s)
Acer: Integrated HP: Integrated
Sound Card
Acer: Integrated HP: Integrated
Monitor(s) Displays
Sceptre 21"
Screen Resolution
1440x900
Hard Drives
Acer: WD Caviar Blue 640 GB WD6400AAKS-22A7B2
HP: WD 500GB WDC WD5000AAKS-65YGA0
Cooling
Both: CPU Fan
Internet Speed
4.5 To 5.0
Other Info
Seagate Ext. Port. Drive 2.5" 500 GB
Hitachi Ext. Port. Drive 2.5" 320 GB
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