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Windows 7: How to get rid of ASK tool bar

14 Feb 2013   #1
RalphG

Windows 7 Ultimate 64x and 32x
 
 
How to get rid of ASK tool bar

Hello All
I installed an app on my computer, and along with it installed the
"ASK" toolbar on google chrome. I used Revo Uninstaller to delete
the toolbar. I have uninstalled everything I could find about the
"ASK" toolbar.
However I still have the "ASK" toolbar in Google Chrome and when
I try to remove it from the extensions menu it will not allow me.

Help!

Thanks


My System SpecsSystem Spec
.
14 Feb 2013   #2
TwoCables

 

Quote   Quote: Originally Posted by RalphG View Post
Hello All
I installed an app on my computer, and along with it installed the
"ASK" toolbar on google chrome. I used Revo Uninstaller to delete
the toolbar. I have uninstalled everything I could find about the
"ASK" toolbar.
However I still have the "ASK" toolbar in Google Chrome and when
I try to remove it from the extensions menu it will not allow me.

Help!

Thanks
I'm not sure if this will work, but try uninstalling this app. If this works, then reboot. After rebooting, you would then open up the installer for the app. This time, don't install it right away. Instead, be extremely careful to look out for piggyback apps such as the Ask.com toolbar and remove the checkmark from the box and then continue on with the installation of this app.

If you need more help than this, then tell me what the App is and I will make screenshots (if the app is free to download and install).
My System SpecsSystem Spec
14 Feb 2013   #3
RalphG

Windows 7 Ultimate 64x and 32x
 
 

The app was Platinum Hide IP. When all the problems started
I uninstalled the app along with the toolbar.
How ever I deleted the app too.
My System SpecsSystem Spec
.

14 Feb 2013   #4
TwoCables

 

Quote   Quote: Originally Posted by RalphG View Post
The app was Platinum Hide IP. When all the problems started
I uninstalled the app along with the toolbar.
How ever I deleted the app too.
The only thing I can think of is to do this:
  1. Click the Chrome menu on the browser toolbar.
  2. Select Settings and find the "Search" section.
  3. Click Manage search engines.
  4. Select the Ask.com search engine and click the x that appears at the end of the row.
If this doesn't work, then we'll keep trying things until we get rid of it.
My System SpecsSystem Spec
14 Feb 2013   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

If all else fails, see if the ESET Rogue Application Remover will remove it for you:

ESET :: Download :: Utilities :: Detail :: Rogue Applications Remover

I'm not sure if it classifies ASK as rogueware or not, but it might do.

Regards,
Golden
My System SpecsSystem Spec
14 Feb 2013   #6
RalphG

Windows 7 Ultimate 64x and 32x
 
 

Thank You for the replies.
"Two Cables" I had already deleted from the search engines.
"Golden" I ran Rogue Applications Remover and it did not pick up the ASK toolbar.
but thanks for the app, handy to have.
Any more ideas guys?
My System SpecsSystem Spec
14 Feb 2013   #7
TwoCables

 

Wow. Is it in the Programs and Features control panel?
My System SpecsSystem Spec
14 Feb 2013   #8
Bongo

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 10 Pro
 
 

Have a look at this AdwCleaner Download and see if it will help.

Jerry
My System SpecsSystem Spec
14 Feb 2013   #9
indianacarnie

 

My System SpecsSystem Spec
15 Feb 2013   #10
RalphG

Windows 7 Ultimate 64x and 32x
 
 

Finally its out.
The ASK Toolbar Remover got the job done.
Thank you all for your help.
My System SpecsSystem Spec
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 How to get rid of ASK tool bar




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