Windows Live Mail won't send email to categories

DavidE · 02 Mar 2013

Hello ICit2lol,

Can you somehow select a contact category for a "Send To category" ?
That's what AaronHur wants to do in the OP (as I understand it).

In Post # 8 you stated

Hiyya David and Aaron have both myself and no sign of the + I either of the 12 on this machine and the 11 on my Sandy Bridge so I am intrigued on how you got it to show.

I tried to explain how I got a category with the + in the To... field.

In your New Message screen print in post #10, what happens if you click Favorites in the list you see?
Does it add + Favorites in the To field?

ICIT2LOL · 03 Mar 2013

I don't know if I have it right David but if I type f and then right click on Favourites it asks if I want to add a contact from the listings to I suppose the favourites category. Is that what is needed?

DavidE · 03 Mar 2013

Somehow you are getting to the Contacts / Category window in your last screen print.

Don't open the Contacts window...Open a new Email message window?

The Category window does not open when I do this:

Click on Email Message (in the WLM Home Tab) to create a New message.
That opens the New Message window.
Type "f" into the To... field.
Left click on Favorites.
That inserts + Favorites into the New Email To... field

Windows Live Mail won't send email to categories-wlmsp23.png

Slartybart · 03 Mar 2013

The send eMail option on the alternate menu is intentioanlly greyed out. The object in the navigation pane is not considered a contact. It would be nice if you could do that, but perhaps the programmer couldn't figure out how to differentiate between categories and the all contacts object.

There is a way to do it outside of a msg though.
In the Contacts window, maximize the ribbon and right click the Email icon
select add to Quick Access Bar (QAB)

Windows Live Mail won't send email to categories-wemail-.png

Now you can highlight the category and just clcik the Email icon on the QAB
A new msg window is displayed that has the TO: fieild populated with recipients in the categaory.

If your theme makes it hard to see the QAB, try placing it below the ribbon (right clcik the toolbar area)

See https://www.sevenforums.com/browsers-mail/269743-live-mail-compact-quick-views.html for more about QAB.

robinb9 · 03 Mar 2013

hey guys there is a known bug in wlm 2012 that does not allow you send group contacts
Microsoft is aware of this and it is taking them over 6 mths to fix it

So sometime what you need to do is log out of WLM- log back in and pray- maybe it will send
this works ON and off

take a gander here Windows Live Mail Essentials 2012 will not allow group contacts - Microsoft Community

I have and others have been complaining about this problem for over a year

Also if you uninstall WLM 2012 and install WLM 2011 the problem is gon e

robinb9 · 03 Mar 2013

and, you can make the group contacts with no problem, you just cannot send the catagory at all

ICIT2LOL · 03 Mar 2013

Now I think I get what you mean now if I pick Favourites then any contacts that are in Favourites all get the same message?

robinb9 · 03 Mar 2013

This only happens in WLM 2012
Lets say you make a category called : My special friends

You put 10 names in it ( of course each one has an email address in it)
Now you open an email to send
In the to, bcc or cc ( does not work in ether one)
You click on one of them, find the group category you created: my special friends
You click send. You get a message ( I am typing this on an iPad so I do not have the image I took but it is on the Microsoft site) that it has no recipient to send to
Click on the+ symbol in front of the group to see all the email addresses, there is nothing there
But if you go to the category itself, all the names and email addresses are all there
I only have 2012 on a test machine because I am working with Microsoft to figure this out
I have sent them logs and other files they have asked for but it has been almost a year and they still have not figured it out

DavidE · 03 Mar 2013

+1 @robinb9 - Thanks for the explanation - it works for me.

I uninstalled WLM 2012 and then re-installed WLM 2011.
I can send to a Category with WLM 2011.

The "Send email" is not enabled in the Contact/Category window, but I can select a Category in an email message and send it!

I can also click the + sign in the Email message and it translates the Category to the email recipients reliably...

robinb9 · 03 Mar 2013

Sometimes it will send the group category email list if you log out of WLM close the program, re open and log back in. But this only works if you have a live mail account
I have WLM on another computer with a non live mail account. It is set up on a comcast account only, I do not lo into live mail and it does the exact same thing, will not send the category, comes up with the same stupid message