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Windows 7: Firefox 19.0.2 Crashes Immediately After Closing

13 Mar 2013   #1
bej

Windows 7 Home Premium SP1 64bit
 
 
Firefox 19.0.2 Crashes Immediately After Closing

Mozilla doesn't seem to have a clue what's causing the crashes.
I'm running only one other app which is the newest Flash (from Adobe website).
The faulting module is XUL.DLL.
Attatched a couple of files from Event Viewer.
The "after close" crash is sporatic (maybe once every two or three days).
Anyone have an idea ?




Attached Files
File Type: txt 1.txt (1.7 KB, 13 views)
File Type: txt 2.txt (1.7 KB, 9 views)
My System SpecsSystem Spec
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14 Mar 2013   #2
Saurabh A

Windows 7 64bit
 
 

Hi bej,

While researching, I came across various instances where 'similar crashes' are reported with 'Mozilla Firefox version 19.0.2'; appears to be a known issue.

You may try the troubleshooting steps listed in this tutorial to see if that helps: https://support.mozilla.org/en-US/kb...t-and-get-help

If the issue persists, you may try moving back to install an older version of 'Firefox' to and check results.
Hope this helps.

My System SpecsSystem Spec
21 Mar 2013   #3
bej

Windows 7 Home Premium SP1 64bit
 
 

I didn't do anything to correct the problem, but it seems to be gone.
No after closing crashes in a week so, it's solved AFAIC.
My System SpecsSystem Spec
.


24 Mar 2013   #4
Saurabh A

Windows 7 64bit
 
 

Hi bej,

Glad that 'Firefox 19' has stopped crashing anymore; thank you for the confirmation.
It is likely that either one of the following automatic updates (Firefox/Plugins/Windows/ Drivers/Security Software) fixed the issue.

Do reply if you have any further questions; glad to assist.

My System SpecsSystem Spec
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 Firefox 19.0.2 Crashes Immediately After Closing




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