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Windows 7: Windows Live Mail 2011 not displaying content correctly.


15 Mar 2013   #1
CLK

Windows 7 Home Premium, 64 bit
 
 
Windows Live Mail 2011 not displaying content correctly.

After a Microsoft Update on 3/13/13 which contained about 10 different updates, I noticed that Windows Live Mail 2011 quit displaying my received emails correctly. There were no specific Windows Live Essentials 2011 updates, but there were two Windows 7 updates.

I also upgraded to IE 10 yesterday but do not use IE. I use FireFox 19.

Specifically, I can no longer view images - all I get is the outline. Additionally, where the scroll bar on the right side containing the 'button' to click onto and move the body of the email up and down, all there is now is black.

I have already Repaired Windows Live Essentials 2011, rebooted my system, and reconfigured my account - no change.

I have also verified that under Security, the box is unchecked next to 'Block images and other external content in HTML email'.

Windows 7 Home Premium, HP Pavilion dv7 laptop.

Thanks.

My System SpecsSystem Spec
.

15 Mar 2013   #2

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

You need to uninstall KB2670838 security update and everything should go back to normal
That security update caused major havoc on major computers
My System SpecsSystem Spec
15 Mar 2013   #3

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

And once you bins tall it. In Windows's update you need to hide the update so that it does not reinstall
My System SpecsSystem Spec
.


15 Mar 2013   #4

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

Oops. Once you uninstall it you need to hide the update so it does not reinstall
My System SpecsSystem Spec
16 Mar 2013   #5
CLK

Windows 7 Home Premium, 64 bit
 
 

Thank you robinb9.

I found the same answer here and was able to partially uninstall KB2670838.

Windows Live Mail 2011 not displaying content correctly - Microsoft Community
My System SpecsSystem Spec
16 Mar 2013   #6

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

What do you mean partially? If you went into program and features you should have been able to uninstall the entire update
Btw did it fix WLM?
My System SpecsSystem Spec
16 Mar 2013   #7
CLK

Windows 7 Home Premium, 64 bit
 
 

Attempted to uninstall KB2670838.

Received message: "An Error occurred. Not all the updates were successfully uninstalled".

You can read the details here:

Windows Live Mail 2011 not displaying content correctly - Microsoft Community

The upshot is that the WLM issue was corrected.

Thanks.
My System SpecsSystem Spec
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 Windows Live Mail 2011 not displaying content correctly.




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