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Windows 7: Outlook Profile removed; Account lost

17 Mar 2013   #1

Windows 7 Home Premium 64bit
Outlook Profile removed; Account lost

HELP please. This is a really serious problem for me.

It started when my Outlook would not open any of the word attachments regardless of how I tried to open them. They would not open when I clicked on them and so I tried closing Word first and then tried to open the attachement withWord closed, hoping that this would start Word up in a version that would suit the attachement. This didn't work either.

So I followed the strong recommendation of a member of the Seven Forum (Capt.Jack Sparrow) who said it could be solved by deleting the Outlook Profile within the Regedit feature. To do this I went into Start > Regedit then deleted the Profiles key under the WindowsMessaging Subsystemkey (in the chain HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\WindowsMessaging Subsystem).

But now my whole Outlook account has disappeared and I can't get into my account at all. So I can't find any of my old messages or drafts etc.

Can soneone please help me to restore my Outlook account or allow me to access all my old messages.


My System SpecsSystem Spec
17 Mar 2013   #2

Win7 Ultimate X64

Outlook 2003
C:\Documents and Settings\*Username*\Local Settings\Application Data\Microsoft\Outlook

Outlook 2010

They will appear as .pst files i think, backup this folder/s as a precaution if all else fails you should be able to remove/reinstall outlook then replace these files to that folder after recreating account and they will re-appear

i have not done this and i cannot guarantee it will work, this may be a last resort, wait to see if others have a simpler solution
My System SpecsSystem Spec

 Outlook Profile removed; Account lost

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