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Windows 7: IE10 fails to install on HP laptop running Win 7 Ultimate 32 bit


28 Mar 2013   #41

Vista Ultimate 32 bit (EN)
 
 

Hi, HP G60 214 EM (European/UK). Nvidia GeForce 8200M. 32 bit Windows, now Win 7. It's about 4 years old now, I guess.

My System SpecsSystem Spec
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28 Mar 2013   #42

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Driver for

Graphics Driver for NVIDIA nForce MCP77MV Chipset

download

Click on the Download button
My System SpecsSystem Spec
29 Mar 2013   #43

Vista Ultimate 32 bit (EN)
 
 

Yep, thanks, had that installed before, 2009 version. Present in C:\SWSETUP\

So I installed it just to see what would happen.. and Action Centre still shows a driver update (which doesn't download), PnPDriverNotFound as before.
My System SpecsSystem Spec
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29 Mar 2013   #44

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Where is it saying PnPDriverNotFound. Can you get any Details for that?
My System SpecsSystem Spec
29 Mar 2013   #45

Vista Ultimate 32 bit (EN)
 
 

Hi, thanks. For a moment I thought there was a chance of having solved it, but no. Probably after installing the driver above, I noted Windows Update offered the graphics driver update and the nForce controller. So I accepted those, and restarted. The graphics driver is now back to a 2013 version.

Here's the detail: (Note the reference to 'a new device attached to your computer').

1. Windows Update shows nothing.

2. From Action Centre (Download and install a Driver Update):

Control Panel\All Control Panel Items\Action Center\Message Details

This solution could not be downloaded

Most likely causes:
Your computer was unable to download the solution at this time. Check to make sure your computer is connected to the Internet, and then try to download the solution again later.

3. Then View all problems this applies to:

The solution applies to these problems

Solution: Download and install a missing driver

Received: Please wait while the information is prepared

Source Summary Date Status
Driver software installation Could not find driver software 04/02/2013 10:20 Solution available

Driver software installation Could not find driver software 04/02/2013 10:20 Solution available

Scripted Diagnostics Native Host PnPDriverNotFound 04/02/2013 10:34 Solution available
Scripted Diagnostics Native Host PnPDriverNotFound 04/02/2013 10:20 Solution available

4. Click on Driver Software installation
Could not find driver software

Description
Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is PCI\VEN_10DE&DEV_0753&SUBSYS_360A103C&REV_A2.

Problem signature
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware Id: PCI\VEN_10DE&DEV_0753&SUBSYS_360A103C&REV_A2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

5. Click on Scripted Diagnostics Native Host

PnPDriver NotFound
Problem signature
Problem Event Name: PnPDriverNotFound
Problem Signature 01: x86
Problem Signature 02: PCI\VEN_10DE&DEV_0753&SUBSYS_360A103C&REV_A2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Extra information about the problem
Bucket ID: 166049771
My System SpecsSystem Spec
29 Mar 2013   #46

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try this download

download
My System SpecsSystem Spec
29 Mar 2013   #47

Vista Ultimate 32 bit (EN)
 
 

Just noted one driver scanner program reports updates available for
nForce PCI System Management
nVidia GeForce 8200M
and unplugged devices

STK1160 (a USB video capture device, which I have, and for which a driver is installed)
and
Sonix ST50220 USB Video Camera (Which I've never had)
My System SpecsSystem Spec
29 Mar 2013   #48

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

IT could be for your laptop's webcam.
My System SpecsSystem Spec
29 Mar 2013   #49

Vista Ultimate 32 bit (EN)
 
 

Hi, I'm fairly sure it is the webcam.
It certainly doesn't work.. and did - and with this windows installation.

Imaging devices
Device on USB2.0 Hub properties
Driver date 21/6/06
version 6.1.7601.17514
No drivers are installed for this device
- Update driver
=> the best driver is already installed

Uninstall, restart
=> same.

Tried the driver you suggested.. another old HP driver- webcam unaffected.

I've found a number of posts where users lost their webcam and could never get it back again by ordinary means.

There doesn't seem a specific driver for it on HPs website.

I've no idea exactly what caused this, except it may be linked to attempting the IE10 update.

If desperate, I do have some disk images... but would lost some changes in going back some time of course..
My System SpecsSystem Spec
29 Mar 2013   #50

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you show a PrntScrn of your device manager
My System SpecsSystem Spec
Reply

 IE10 fails to install on HP laptop running Win 7 Ultimate 32 bit




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