Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE10 fails to install on HP laptop running Win 7 Ultimate 32 bit

30 Mar 2013   #51
dalchina

Vista Ultimate 32 bit (EN)
 
 

Hi- it's pretty boring, I'm afraid. I've enabled hidden devices in this view.

One comment I read suggested the webcam may be installed using a program supplied with the laptop.. Cyberlink Youcam.

I have that installed, but of course the webcam isn't working.

I'll try reinstalling it.. seems a weird way to deal with a lost driver.

Oh, dev mgr only lists the one driver entry under Imaging Devices.. so there's not a conflict.




Attached Images
 
My System SpecsSystem Spec
.
30 Mar 2013   #52
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Your device manager looks good . Try to use a program that uses webcam like Skype .
My System SpecsSystem Spec
30 Mar 2013   #53
dalchina

Vista Ultimate 32 bit (EN)
 
 

Presently am looking thru this:
https://h10025.www1.hp.com/ewfrf/wc/...roduct=3879661

(HP Troublehooting, my PC, etc.. There's quite a bit about webcams.)

Despite the dev mgr appearing clear, it shows no driver installed (first attachment)

But it should identify the webcam as this: (2nd attachment)

I've also tried downloading and installing the original Cyberlink Youcam as suggested in 'Troubleshooting'.


Attached Images
  
My System SpecsSystem Spec
.

30 Mar 2013   #54
dalchina

Vista Ultimate 32 bit (EN)
 
 

Sorry.. those attachments are both how it should be.. if there were a driver installed
My System SpecsSystem Spec
30 Mar 2013   #55
dalchina

Vista Ultimate 32 bit (EN)
 
 

These show what I actually have- driver details, but no driver installed. Hmm.

Time for a registry edit?


Attached Images
  
My System SpecsSystem Spec
31 Mar 2013   #56
dalchina

Vista Ultimate 32 bit (EN)
 
 

Ok, so change of plan. Most people find a lost internal webcam driver impossible to fix. So I've restored my Windows and apps partitions from a disk image taken before I tried updating to IE10.

My PC had also begun to hang during the shutdown phase of restart after all this, so this was inevitable.

=> Webcam back, Dev Mgr entry now shows HP Webcam.
=> Restart ok.

After applying Windows Updates, bar one NVidia driver update (which downloaded, but failed repeatedly) I manually installed the Feb '13 one I had.

Action Centre still shows a driver update pending.. the same as above.
I guess that's consistent with windows update, anyway.

So I'm just left with a Windows Update Nvidia graphics driver, which can only be a month or so out of date, and avoiding IE10.
My System SpecsSystem Spec
31 Mar 2013   #57
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The Windows graphics driver may well be a lot older than the one your' using - simply ignore it, or hide it.
Please post new SFC and CheckSUR logs, and we'll take a look and see what's there that may block IE10.
My System SpecsSystem Spec
06 Apr 2013   #58
dalchina

Vista Ultimate 32 bit (EN)
 
 

Hi, sorry for the delay.. after restoring the disk image had some other things to update, and other things intervened.

This time sfc /scannow fails... umm, I can't make anything of the log myself..
My System SpecsSystem Spec
06 Apr 2013   #59
dalchina

Vista Ultimate 32 bit (EN)
 
 

Also found these IE10 log files still present.. the hardware check seems ok.


Attached Files
File Type: zip IE10 Logs.zip (5.7 KB, 1 views)
My System SpecsSystem Spec
06 Apr 2013   #60
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The IE10 logs are interesting - they show that at the time, you had both BitDefender and Advanced System Care installed.

If this is still the case, you are likely to have major problems.
UNINSTALL Advanced System Care - after attempting to undo anything its registry cleaner has managed to screw up.
My System SpecsSystem Spec
Reply

 IE10 fails to install on HP laptop running Win 7 Ultimate 32 bit




Thread Tools




Similar help and support threads
Thread Forum
Update to IE10 fails!
I tried to update to IE10 but Windows Update returns a 9C59 error. I investigated the internet and the Windows KB and tried every possible solution, but without any result. I seems that IE10 is already partially installed. IE gives a IE9 installation, but the Windows Component Installer gives me...
Windows Updates & Activation
Windows update fails to install IE10 after repair install
I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update : (as you see it is a dutch version). If have run sure & sfc /scannow. Both report no problems. CBS files are attached. Please help ?
Windows Updates & Activation
*Only* IE10 install fails in Windows Update
First of all, I'm new here, so try to be patient as I stumble through the rules. :confused: Normally I'm pretty good at fixing software issues, but this one has me stumped. I have a machine running Win7 h/p which seems to have installed any other updates fine, but always chokes on IE10,...
Windows Updates & Activation
IE10 fails to install, error 0x80070643
I get this error in the event viewer: "Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems." Attached are the CBS folder items. Any help would be appreciated. I've already run the SURT 3 times and...
Windows Updates & Activation
IE 10 install fails W7 x64 ultimate
I've tried all approaches I can but IE 10 update fails with errors 9C59 and 80070643. Security and antivirus off. Manual and auto installs. I ran SURT and SFC scan (no errors). Have attached CBS.zip Very gratefull for your help
Windows Updates & Activation
Networking 7 Pro tower & Ultimate laptop fails
I have a 32-bit Win 7 tower machine (Realtek 8139 NIC) and a 64-bit Win 7 laptop (JMicron NIC) both wire-connected to the same switch as a Home Network named "Network," access type "Internet," and either computer shows the other in Network and Sharing | full map, but not on the other's Network &...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App