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Windows 7: Logging into our reporting site causes invalid taskbar preview

26 Mar 2013   #1

Windows 7 Professional, 32-bit
Logging into our reporting site causes invalid taskbar preview

I'm trying to help a coworker with this problem. We have identical machines, so my machine information is applicable. However, we don't have identical problems.

When she logs into a site we use for generating reports (I believe it's a sharepoint site) in Internet Explorer 9, she gets a new taskbar preview with only a small icon in it seen here.Name:  Joanns Preview.jpg
Views: 7
Size:  1.0 KBThere is no corresponding actual window and the preview cannot be closed until the browser and all its tabs are closed.

While this preview exists, she cannot open any file in a shared drive that our groups uses through IE9. She must close IE and reopen it before she can open files again.

There are three of us in our group and she is the only one having this problem. The other guy says he had it for a little while but then it went away on its own.

I can't even think how to describe this in a simple Google search that will get any applicable results. Does anyone have any insight as to what is causing this?

My System SpecsSystem Spec

26 Mar 2013   #2

Windows 7 Professional, 32-bit
Why was this moved?

I did not put this here. Why would someone move this to the Browsers and Mail forum?

Taskbar previews are a function of Windows itself, right? If there is something the admin knows about what happens to cause this, would he please share it?

Should I be looking for a resolution to an Explorer problem or a Windows problem and why?
My System SpecsSystem Spec
28 Mar 2013   #3

Windows 7 Professional, 32-bit

I'm sorry to all the folks who viewed the message when the image wasn't showing. It showed for me yesterday. I hope you can see it now.
My System SpecsSystem Spec


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