Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE9, Flash and YouTube

31 Mar 2013   #1
UsernameIssues

W7 Pro SP1 64bit
 
 
(now IE10) IE9, Flash and YouTube

I have a friend that I support that has a problem with IE9-32bit on this system:
IE9, Flash and YouTube-specs.png
Most of the tests below started with IE9 closed and Flash not showing in task manager. The URL of interest was pasted into the Start > Search programs and files field and the resulting link was clicked on. IE9 is the default browser.


IE9 will not play this link*:
Magic Clerk - Easter Edition: The Tonight Show with Jay Leno - YouTube
IE9 will always play this link**:
Magic Clerk - Easter Edition: The Tonight Show with Jay Leno - YouTube
IE9 will sometimes play this link***:
Magic Clerk Easter Chick

*this is true for every video on youtube.com that I tested
(But Chrome 26 plays them.)
IE fails to play videos from other domains too:
NASA - Multimedia - Video Gallery
(never loads the player)
NBA.com - NBA Videos and Highlights | NBA.com
(plays after reloading the page a time or two)
Da"u Corporate Rides the Scott Gambler 2013 - iceman2058 - Mountain Biking Videos - Vital MTB
(plays after reloading the page a time or two)

IE plays these:
HowStuffWorks "Videos"
Copper Chloride - The Periodic Table of Videos does Molecules
Videos - Sesame Street


**this is true for every YouTube video via youtube-nocookie.com that I tested

***if I clear IE's cache, start IE9 and load that page, I get "Movie not loaded..."
If I load the video via the nocookie domain in another tab,
...then reload that tab from the biggeekdad, it plays in the reloaded tab.
IE9, Flash and YouTube-movie-not-loaded.png
IE8 via the XP Mode plays the videos from YouTube just fine.

Things I've done:
reset IE (including personal favorites) using it Internet Options

used this SF tool to re-register IE and reset IE
(I'm doing this via remote control while the friend is away, so I did not reset the winsock. It is a Wi-Fi connection).

used Flash 11.7.700.165 (beta) and the "stable" 11.6.602.180.

used this un-installer and these steps to remove any remnants:
Uninstall Flash Player | Windows


Not flash related, but might have something to do with flash not loading on some websites. More times than not, IE9 barfs some pages when they load:
IE9, Flash and YouTube-barf.png
I could never get that same page to barf using Chrome or my IE9-32bit. Given enough reloads, the page may eventually render correctly on my friend's computer. Using the compatibility mode always messes it up on my friend's computer, but never on mine.

Using a new user profile on my friend's computer did not cure these video and page barfing woes.
IE9, Flash and YouTube-ie9-partial-screen.png

SFC comes out clean.

Edit: I also changed the DNS settings from the ISP's to OpenDNS - no joy.




My System SpecsSystem Spec
.
31 Mar 2013   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I always suggest trying the offending site in Safe Mode with Networking. If that works, I suggest performing a clean start to see if there is a conflict. Also suggest trying from a web proxy to see if that works.

Safe Mode

Troubleshoot Application Conflicts by Performing a Clean Startup

Anonymouse.org

A Guy
My System SpecsSystem Spec
31 Mar 2013   #3
UsernameIssues

W7 Pro SP1 64bit
 
 

Thanks for the suggestions. I should have thought of the safe mode. I shy away from msconfig when working on a computer via remote control. But I'll give that a try... being careful to allow the Remote Administration Tools (RATs) to load.

Funny (sad) thing, when I ran Speccy for this post, I noticed that there was a video driver from LogMeIn. I have LogMeIn Free installed as my 2nd way to remote into this computer. As a test, I uninstalled LogMeIn Free. Then I did the hours of testing mentioned above (with several computer restarts).

Sadly, TeamViewer (TV) has gotten into a state where it will not let me control the remote computer. I can connect, I can transfer files - I just cannot control the remote computer. When I ask TV to reboot the remote computer. A small TV dialog box comes up on the remote computer asking for a username and password. Feeding that TV dialog the remote computer's admin Windows account info fails (no blank password allowed) and TV will not restart the remote computer.

I've seen TV fail in a variety of ways over the years, but this failure mode is a new one for me. It is for failures like this that I usually keep more than one RAT installed. I'll test the safe mode once I can contact my friend. Thanks again.
My System SpecsSystem Spec
.

01 Apr 2013   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Okay, I got back in. Everything looks fine in the safe mode. And a clean-ish boot did not solve the issues in the regular mode. I cannot do a total clean boot or I would not be able to remote in. TeamViewer (TV) was the only RAT installed when I gathered the data for the OP. I installed two other RATs and uninstalled TV. The problem persisted in the normal mode. The only services and apps that were allowed to start were those that related to the RAT being used.

Anonymouse.org told me that I needed to download this player:
https://www.virustotal.com/en/file/7...3dda/analysis/

I thought that might be a fluke (just a bad advert) but the popup came 3 more times and looked different each time:
IE9, Flash and YouTube-mplayer.png
I moved to my VM and repeated the test. I got the same prompts about needing a plugin. Even after I installed it, I still got the prompts.

I have cleaned up after someone installed Mplayer/Q-Installer. I always wondered how so many apps came in on the same day and the owner did not recall installing any of them.


Anyway, I'm out of ideas - so I'll try the less logical ones - like try a different network card.

Any other suggestions?


My System SpecsSystem Spec
01 Apr 2013   #5
UsernameIssues

W7 Pro SP1 64bit
 
 

I've updated this to IE10 with 64bit tabs.

Still barfs webpages and will not play a video the way that YouTube embeds them.
My System SpecsSystem Spec
01 Apr 2013   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You are now having issues in both 32 bit and 64 bit (I know IE10 is different, and the distinction between 2 separate browsers is gone)? The fact it works in safe mode obviously points to something loaded in windows, such as a video driver, etc. Sorry about anonymouse, that's very odd, you can try with hide my ass as well

Free Proxy - Surf Anonymously & Hide Your IP Address - Hide My Ass!

Since no cookie youtube works, it may not help.

Your remoting in makes it harder for you. Forgive me if I missed it, have you disabled individual add-ons to see if that helps? A Guy
My System SpecsSystem Spec
02 Apr 2013   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

Thanks for sticking with me on this.

I should have mentioned that IE9 64bit gave the same results as described in the OP. I did not expect that installing IE10 would fix any of this.

The safe mode disables a ton of MS apps and services - so the barfing might not be due to an app that is running in the normal mode. Let's forget about the videos for now, because I'm pretty sure that it is a page rendering issue. If I disable all plug-ins/add-ons (including Flash). The YouTube videos play via HTML5. With Flash enabled, Flash loads and then it is like each method defers to the other and nothing plays.


The one web page that barfs so regularly in IE9 and IE10 works fine via the HMA proxy.

What now?
My System SpecsSystem Spec
05 Jul 2015   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

nba and nasa I had little difficulty playing them,
NBA.com - NBA Videos and Highlights | NBA.com
NASA Video Gallery | NASA
Youtube first link was a private video deal or least that's what it showed :/
ie10 though.
My System SpecsSystem Spec
05 Jul 2015   #9
UsernameIssues

W7 Pro SP1 64bit
 
 

My IE11 played NASA without issue.

NBA needed Flash. I only have Flash in Chrome.

The person that owns this computer is happy using another browser. If that other thread comes up with a lasting solution, I might test it on this computer. Thanks for testing with IE10.
My System SpecsSystem Spec
05 Jul 2015   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Website imbedded content is always weird to say the least even this site
Flash pretty much sux so I do not have it installed.
If the site requires it I just pass on bothering to watch it until they update the site.
Best to validate the html of the site and forward the error report to them showing all of the errors

Animated radars... sometimes work sometimes don't best thing to do is find a site that does work chron.com seems to work okay without flash installed
Houston Chron : Weather

Yep this thread was well before my time posting here although I was a member I don't believe I commented for some time after
ie10 still rules but it is a bit different on my new build so the NVidia driver is definitely funky with ie in general compared to my older system with a little bitty gt 640 card that windows updates supply the drivers for 347.52 and my new one has a funky 353.??
My System SpecsSystem Spec
Reply

 IE9, Flash and YouTube




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to use YouTube without flash installed in Firefox
How to use YouTube without flash installed in Firefox Source: Use YouTube without flash installed in Firefox | Winaero Wonder why this isn't set by default? Tested and working using Cyberfox:
Browsers & Mail
youtube -adobe flash player
hi does anyone know if i need to download adobe flash player in order to get youtube? thanks
Browsers & Mail
HTML5 / Flash battle on Youtube
Hi guys I finally updated IE9 to latest IE11. Whilst not a total convert to IE11 it's perhaps not as bad as I thought. However an annoying issue has cropped up. On youtube I have always had HTML5 as the preferred player where possible. But since updating to IE11 flash is now always being used....
Browsers & Mail
Youtube problem with flash.
Today i tried to access youtube, to be greeted by "Go upgrade" when loading a video. The link sends me to the Adobe Site to download Flash. I closed Opera, installed it, reopened Opera and youtube to find nothing had changed. I even tried uninstalling the old version first, then installing this...
Software
Flash player issue on YouTube
I believe this is a recognised issue but I could use a bit of advice. Until recently I was able to play YouTube videos with no problem. Now I'm getting the following message on the YouTube site: "Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player....
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App